Talent & Culture Specialist

Job description / Role

Company Description

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.

Job Description

- Conduct and collate all exit interview feedback for colleagues.
- Preparing weekly schedule and monthly timesheet.
- Initiate the process of visa renewal.
- Monitor the visa and passport expiry of the colleague in a monthly basis. Coordinate with the Government Relations Manager for medical, visa and emirates ID application.
- Assist the colleague with daily inquiries/administration / documentation request.
- Responsible in handling Leavers process (Resignation, Transfer, Termination contract), ensure the clearance process, visa cancellation and final payment in order.
- Facilitate all the colleagues with vacation planning, Ticket booking and repatriation.
- Maintaining and updating notice board.
- Maintaining and updating Oracle HRMS system.
- Maintaining the filing of colleague's related documents.
- Book tickets for all new colleague arrivals.
- Register profiles for new starters for the monthly payroll in Oracle.
- Creating and deleting email access for new starters and leavers.
- Ensures all BOH areas are up to date, clean, maintained etc. responsible for heading the weekly walk through with HR coordinator and Accommodation Supervisor

COMMUNICATION & EVENTS

- Responsible for Colleague of the Month, Supervisor of the Quarter & Leader of the Quarter process.
- Organize the monthly GM's Coffee Chat & Breakfast events (Booking the venue, send out the list and invitation)
- Organize Team Gathering, Welfare Activities (Sports, Theme lunch, and appreciation week).
- Prepare monthly newsletter.
- Assist with creative poster campaigns and all events organized by the HR Department.

ACCOMMODATION

- Assisting Housing Manager in supporting accommodation related and employee relations during his absences.
- In the absence of the Housing Manager, ensure the smooth running of the Housing Department.

RECRUITMENT

- In the absence of the Housing Manager, ensure the smooth running of the Housing Department.
- Prepare Colleague Action Forms for new hires.

FORECAST - BUDGET

- Assist in preparing HR monthly forecast for the P&L report.

Reports Preparation

- Prepare payroll report on a monthly basis to be submitted to Payroll Manager.
- Prepare DRO report (IMEAT) in a monthly basis to submit to corporate office.
- Prepare T&C monthly forecast for the P&L report.

General Responsibilities

- Promote efficiency, confidence, courtesy and high standard of social skills.
- Promote and ensure good inter-departmental relations.
- Display a pleasant manner and positive attitude at all times and promote a good company image to guests and colleagues.
- Demonstrate pride in the workplace and personal appearance at all times when representing the hotel thus identifying a high level of commitment
- Adhere to Raffles Dubai rules and regulations at all times

Occasional Responsibilities

- In the absence of the Housing Manager, ensure the smooth running of the Housing Department.
- Assist with creative poster campaigns and all events organized by the T&C Department.

Qualifications

PERSONAL ATTRIBUTES

- Excellent planning and organisational skills
- Ability to communicate with colleagues at all levels
- Ability to work in a multi-cultural environment
- Ability to multi-task

QUALIFICATIONS

- Post secondary school education
- Graduation in HR - Communication or Psychology

EXPERIENCE

- Previous experience in a similar HR role is desirable within a 5 star hotel

About the Company

A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.

We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making "Feel Welcome" resonate as the finest hotel promise.

From luxury to economy and in every corner of the globe, AccorHotels'​ more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.