Trainer

Job description / Role

Key Responsibilities:

Training Delivery

- Ensure 100% training coverage based on business requirements. Plan & consult along with the Head of L&D for annual forecasting
- Ensure identification and analysis of training needs in coordination with Retail Leaders and provide inputs to the concept learning & development team
- Measure the ROI across UAE on the trainings delivered on quarterly basis showing tangible improvements.
- Research on training practices and processes being used & introduced by competitors
- Drive LMS adoption as per expected timelines
- Work along concept L&D team to ensure all the training provided by brand principles are executed smoothly and ROI is measured wherever possible
- Share monthly training report with all training activities to the concept manager and concept L&D team
- Coordinate with concept and corporate L&D on LMG developmental programs where required
- Develop the habit of self-learning and improvement
- Participate actively in territory trade meeting and specific projects where required

Training Delivery & Administrations

- Provide inputs to the Development team to help design training content (internally administered) in line with concept L&D to ensure effective and high-quality delivery of training to employees
- Formulate the annual and monthly training calendars for the territory in consultation of Head of L&D and circulate the calendar to all the respective stake holders in a timely manner
- Assist the concept learning & development team, coordinate with approved vendors/ service providers to ensure timely provision of training infrastructure, development of content and training delivery
- Consolidate & collect employee feedback, analyse the same to have a point of discussion with the Head of L&D on quarterly basis for the scope of work required for improvisation.at the end of every training session

Business Context

- Partner with the relevant stakeholders like Area/ Store Managers to drive importance of Training initiatives. In addition to the above also coordinate for support staff development initiatives.

People Function collaboration

- Support in recruitment where required
- Monitor team development along with Area Managers
- Set KRA's in consultation with HOD for direct reports and conduct performance appraisal

About the Company

Founded in 1973 in Bahrain, the Landmark Group has successfully grown into one of the largest and most successful retail organizations in the Middle East. An international, diversified retail conglomerate that encourages entrepreneurship to consistently deliver exceptional value, the Group operates over 900 stores encompassing a retail presence of over 13 million sq. ft. across Middle East, India, Egypt, Turkey, Yemen and Pakistan (franchise operation). The Group employs around 31,000 employees.