Showroom Manager - Jewellery

Job description / Role

We are seeking a dynamic and motivated Showroom Manager for our prestigious jewellery showroom located in Dubai, UAE. The ideal candidate will possess a strong background in retail management, a passion for luxury jewellery, and exceptional customer service skills. As the Showroom Manager, you will be responsible for overseeing daily operations, driving sales, and leading a team of dedicated professionals to deliver an unparalleled shopping experience. This role offers an exciting opportunity to work in a vibrant fashion industry and play a pivotal role in the growth of our brand.

Responsibilities:
- Lead and manage the day-to-day operations of the jewellery showroom, ensuring a high standard of service and presentation.
- Develop and implement sales strategies to achieve and exceed sales targets and KPIs.
- Recruit, train, and manage a team of showroom staff, fostering a positive and productive work environment.
- Provide exceptional customer service, building lasting relationships with clients and addressing any concerns promptly.
- Monitor inventory levels, manage stock replenishment, and coordinate with suppliers to ensure optimal product availability.
- Conduct regular performance evaluations and provide constructive feedback to team members to enhance their skills and performance.
- Organize and oversee in-store events and promotions to attract customers and boost sales.
- Analyze sales data and market trends to identify opportunities for growth and improvement.
- Maintain showroom aesthetics and ensure compliance with brand guidelines and visual merchandising standards.
- Collaborate with the marketing team to develop promotional materials and campaigns to enhance brand visibility.

- Bachelor's degree in Business Administration, Fashion Management, or a related field.
- Proven experience as a Store Manager, Showroom Manager, or in a similar role within the luxury retail sector, preferably in jewellery or fashion.
- Strong leadership skills with the ability to motivate and manage a diverse team.
- Excellent communication and interpersonal skills, with a customer-centric mindset.
- Proficient in retail management software and Microsoft Office Suite.
- Demonstrated ability to drive sales and achieve targets in a competitive environment.
- Passion for luxury jewellery and a keen understanding of market trends.
- Strong organizational skills and attention to detail, with the ability to multitask effectively.
- Fluency in English; proficiency in additional languages is a plus.
- Availability to work flexible hours, including weekends and public holidays as needed.

Salary:
AED 9,000 to 10,000 per month inclusive of fixed allowances.

About the Company

Buildwell HR solutions is a Human Capital Consultancy and Executive Recruitment agency that focuses on providing insight, a personalised approach and targeted solutions for our clients.

At Buildwell, you are in safe hands. Our wealth of wide-ranging experience in specialized and multilingual recruitment allows us to offer the right and uniquely tailored solution to each employer, whatever their recruitment requirements. Our extensive experience across industries, private and public sector, international markets including start-ups and M&A, provide us with a unique perspective of business, cultural and leadership challenges.

We combine our expertise of international recruitment and our deep understanding of the GCC markets together with an intimate understanding of your business to design solutions to help you overcome these challenges, grow and achieve outstanding performance.

Having led successful transformation outcomes across various organisations, our approach focuses on forging better connections that enable speed, engagement and enhanced performance outcomes.