Senior Associate - Copywriting

Job description / Role

INSPIRE | EXHILARATE | DELIGHT

For over six decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. The Group, in its endeavour to excel as a hybrid retailer, has reinforced its distribution and marketing services with a portfolio of eight owned brands and over 300 international brands in the luxury, beauty, fashion, and art de vivre categories. More recently, the Group expanded its expertise into new categories of luxury watches, jewellery, and eyewear.

Every step at Chalhoub Group is taken with the customer at heart. Be it constantly reinventing itself or focusing on innovation to provide luxury experiences at over 750+ experiential retail stores, online and through mobile apps, each touch point leads to delighting the customer.

Today, Chalhoub Group stands for 14,000 skilled and talented professionals across seven countries, whose cohesive efforts have resulted in the Group being ranked third in the Middle East and first in Saudi Arabia as a Great Place to Work®.

To keep the innovation journey going, the Group has set up "The Greenhouse", which is not just an innovation hub, but also an incubator space and accelerator for start-ups and small businesses in the region and internationally. This is just one of the several initiatives taken by the Group to reinvent itself, catalysed by forward thinking and future-proofing. The Group has also been embedding sustainability at the core of its business strategy with a clear commitment towards people, partners and the planet, and by being a member of the United Nations Global Compact Community and signatory of the Women's Empowerment Principles.

What you'll be doing

As a Senior Associate - Copywriting and Content Creation, you will be responsible for assisting the People Communications function in developing and executing communication strategies to promote the People & Culture goals and objectives.

- Produce engaging written content for various people/HR initiatives and projects, including but not limited to policies, announcements, emails, speeches, and other people-related communications.
- Develop compelling digital content across multiple platforms, including social media, Group website, newsletters, and internal communications channels.
- Ensure all written content is grammatically correct and aligned with the Group's tone of voice guidelines.
- Create in-house communication materials, including flyers, infographics, posters, banners, invitations and any HR-related visual.
- Collaborate with the Group Comms design team to ensure visually appealing content assets that align with the Group brand guidelines.
- Support the creative team with publication activities, incl. photo search, applying graphic charter, layout of internal documents.
- Assist in planning and project managing internal and external events, such as townhalls, culture bootcamps, recognition programs, awards, wellbeing initiatives. speaking opportunities, interviews, etc.
- Handle the awards submissions process, including gathering necessary materials, writing compelling narratives, coordinating with different stakeholders, and adhering to submission deadlines.
- Handle the posting of People updates on the Group's intranet and mobile application.
- Produce high-quality photography and videography content to cover events, capture people experiences, and showcase our Group culture.
- Create instructional videos, manuals, and guides to support various HR initiatives, policies, and training programs.
- Utilize photography and videography equipment and editing software to enhance visual storytelling and maintain brand consistency.

What you'll need to succeed

- Bachelor's degree in Marketing, Communications, Journalism, or related field.
- Proven experience (2-3 years) in copywriting, content creation, or digital marketing.
- Exceptional writing and editing skills, with a keen eye for detail and accuracy.
- Excellent English and Arabic communication skills, French is a plus
- Ability to multitask and manage competing priorities in a fast-paced environment.
- Ability to work independently and collaboratively with diverse stakeholders.
- Proficiency in photography, videography and visual content creation techniques is preferred.
- Highly organized administrative and project management skills, with the ability to meet deadlines and deliver high-quality work.
- Familiarity with intranet software or tools and social media management tools.
- Experience with Adobe Creative Suite (Photoshop, Illustrator) and videography editing software is a plus

What we can offer you

With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.

About the Company

The Chalhoub Group is the leading partner for luxury across the Middle East since 1955. As an expert in retail, distribution and marketing services based in Dubai, the group has become a major player in the fashion, beauty and gift sectors regionally.

By blending its Middle East expertise and intimate knowledge of luxury, Chalhoub Group is building brands in the region, by offering service excellence to all its partners and a unique experience to its customers through its passionate teams.

With a growing workforce of more than 9,000 people, implemented in 14 countries, as well as the operating of over 470 retail outlets, the group's success is attributed to its most valued asset of highly skilled and dedicated teams. Professionalism and passion are what fuel the Chalhoub Group's competitive edge in today's market.

By being committed to implementing sustainable practices into their business, the Chalhoub Group has been awarded in 2013 the CSR Label from the Dubai Chamber of Commerce.