Salesforce Administrator

Job description / Role

Salesforce Administration:
• Manage and optimize the Salesforce CRM platform, ensuring its high performance, reliability, and scalability.

User Support & Training:
• Provide comprehensive support to users, including troubleshooting technical issues, conducting training sessions, and developing user guides.

Customization & Development:
• Customize Salesforce using advanced tools like Apex, Visualforce, and Lightning components.
• Develop custom applications to enhance functionality.

Data Management:
• Implement best practices for data management, including data migration, integration, deduplication, and validation to maintain data accuracy and integrity.

Reporting & Analytics:
• Create and manage complex reports and dashboards.
• Utilize Salesforce Einstein Analytics for predictive analysis and actionable insights.

Integration:
• Design and implement integration solutions using APIs, middleware, and third-party applications to seamlessly connect Salesforce with other enterprise systems.

Security & Compliance:
• Configure security settings, user roles, and access controls to ensure data protection.
• Ensure compliance with industry standards and regulatory requirements.

Process Automation:
• Develop and deploy process automation solutions using Salesforce Flow, Process Builder, and other automation tools to streamline business processes.

Qualifications:

Education:
• Bachelor’s degree in Computer Science, Information Systems, or a related technical field.

Experience:
• Minimum of 3 years of experience as a Salesforce Administrator or Developer.

Certification:
• Salesforce Certified Administrator is required; additional certifications such as Salesforce Certified Platform App Builder, Salesforce Certified Advanced Administrator, or Salesforce Certified Platform Developer are highly desirable.

Technical Skills:
• Proficiency in Salesforce development tools (Apex, Visualforce, Lightning Components), integration tools (REST/SOAP APIs), and data management tools.
• Experience with Salesforce Einstein Analytics is a plus.

Problem-Solving:
• Strong analytical and problem-solving skills with the ability to troubleshoot complex technical issues.

Communication:
• Excellent communication skills, both verbal and written, with the ability to explain technical concepts to non-technical stakeholders.

Salary:
AED 6,000 to 8,000 per month inclusive of fixed allowances.

About the Company

Guildhall is the most respected HR & Headhunting Consultancy in the MENA Region.

With deep, extensive knowledge of HR & Recruiting in the region, Guildhall has become a trusted partner of choice for candidates and clients. Starting from an exclusive recruitment agency in Dubai - UAE, Guildhall has grown into an elite service with the ability to cover vacancies in across MENA and Asia-pacific.

Offering tailored Career Sessions and an innovative industry-first membership program designed to save money on core services.

Guildhall is the partner of choice.