Operations Manager

Job description / Role

The Operations Manager role is mainly to implement the right processes and practices across the organization.

The specific duties of an Operations Manager include formulating strategy, improving performance, procuring material and resources and securing compliance. You should be ready to mentor your team members, find ways to increase quality of customer service and implement best practices across all levels.

Ultimately, we’ll trust you to help us remain compliant, efficient and profitable during the course of business.

Responsibilities:

• Ensure all operations are carried on in an appropriate, cost-effective way
• Improve operational management systems, processes and best practices
• Help the organization’s processes remain legally compliant
• Formulate strategic and operational objectives
• Examine financial data and use them to improve profitability
• Manage budgets and forecasts
• Perform quality controls and monitor production KPIs
• Find ways to increase quality of customer service

Requirements and skills:

• Proven work experience as Operations Manager or similar role
• Knowledge of organizational effectiveness and operations management
• Experience budgeting and forecasting
• Familiarity with business and financial principles
• Excellent communication skills
• Leadership ability
• Outstanding organizational skills
• Degree in Business, Operations Management or related field

About the Company

At Culture First Recruitment, we have a profound belief that the key to success lies in building a remarkable culture within organizations. Our founder, Ryan Jackson, a visionary serial entrepreneur with a track record of success across multiple industries, had an awakening that transformed the way he approached business.

Ryan’s journey began in a notorious industry that had developed a negative public perception. Despite achieving financial success, he felt something was missing. As profits soared, Ryan found himself falling out of love with business, realizing that he was not aligned with the values of his own company. This disconnection led him on a transformative path of soul-searching.