Consulting Program Director

Job description / Role

We deliver Oracle Cloud solutions with speed, efficiency and predictability based on our vast experience of more than 2 500 successful Cloud implementations in EMEA. Over 5,500 consultants across EMEA & JAPAC are passionately dedicated to ensuring Oracle Cloud success through our unparalleled experience and extensive global network. The One Oracle approach helps our clients in reducing risk and improving their return on investment. We look at our clients' business holistically to ensure business outcomes and empower continuous innovation.

Career Level - IC5

Responsibilities

Oversee all project deliveries for one or more nominated accounts within the Consulting Program portfolio.

Support Project Managers in planning and consistently delivering handled services projects on time and within budget.

Design, implement, and educate on standard Program Management processes aligned with Consulting scope.

Standardize reporting and business processes aligned with Consulting Initiatives.

Provide program leadership throughout all project lifecycle phases. Identify resource needs and communicate personnel requests.

Anticipate and proactively resolve project issues internally and with customers.

Collaborate with Cloud Operations to ensure successful transition from delivery to day-two operations. Continuously enhance customer satisfaction, delivery times, and service levels while reducing costs. Excel in planning, execution, and communication.

Foster an environment conducive to innovation, high productivity, quality, and customer service.

Leads Program deliverables throughout installation project including milestones and project schedule. Develops and maintains consistent standards for project delivery. Reviews project proposals. Confers with implementation team, management or account management to locate the appropriate parties to provide technical advice. Creates and communicates status reporting for both internal and external purposes. Leads project closure and handoff to Account Manager and Help Desk.

As PMO Program director handles review of regional projects evaluating financials, cloud consumption and AI.

Bachelor's degree in a business or computer-related field.

8+ years of experience in a leading project management organization.

Successfully managed and led complex, global programs.

Broad technical knowledge encompassing Datacenter technologies including hardware and design.

Experience utilizing enterprise project management tools. Ability to drive and manage customer initiatives forward.

Comfortable discussing technical concepts with business stakeholders and vice versa, translating complex concepts into plain language for broader audiences.

Exceptional communicator adept at presenting to business and technical executives in public and online settings.

Demonstrated success in delivering results within a matrix business environment through collaboration with internal and external stakeholders.

Strong leadership capabilities and interpersonal skills.

Ability to quickly learn and adapt to changing priorities while maintaining a positive, proactive attitude.

Upholds high standards in customer and peer interactions.

Project Management Professional (PMP / Prince2) Certification is a plus.

About the Company

Oracle offers an integrated array of applications, databases, servers, storage, and cloud technologies to empower modern business. For most companies, flexibility is critical. Oracle provides a wide choice of software, systems, and cloud deployment models - including public, on-premises, and hybrid clouds - to ensure that technology flexes to the unique needs of a business.

Oracle Cloud is a complete, integrated stack of platform, infrastructure, and application services. With advanced scalability and security, Oracle Cloud enables technical agility across the enterprise, connects people to information for clearer insights, and fosters efficiency through simplified workflows.

More than 420,000 customers across 145 countries have harnessed Oracle technology to accelerate their digital transformation.