Cloud Ambassador - Reception/Guest Relations

Job description / Role

We are seeking a dynamic and customer-focused individual to join our team as a Cloud Ambassador - Reception/Guest Relations Officer. This role will play a crucial part in providing exceptional customer service and representing our organization as the first point of contact for visitors and guests. The successful candidate will have the opportunity to be part of a fast-paced and innovative environment, promoting our cloud services and ensuring a positive experience for all guests.

Responsibilities:
- Greet and welcome guests, clients, and visitors in a professional and friendly manner.
- Provide information about the organization's cloud services and assist in directing visitors to the appropriate personnel or department.
- Manage the reception area, including answering and forwarding phone calls, taking messages, and handling inquiries.
- Ensure the reception area and guest facilities are kept clean, organized, and presentable at all times.
- Coordinate with various departments to ensure seamless guest experience and address any guest concerns or issues.
- Assist in organizing and coordinating events, meetings, and appointments as needed.
- Maintain a positive and helpful attitude while representing the organization and promoting a welcoming environment for all guests.

- Excellent communication and interpersonal skills with a customer service-oriented approach.
- Proficiency in using office equipment, including multi-line phone systems, printers, and scanners.
- Ability to handle multiple tasks and prioritize responsibilities effectively in a fast-paced environment.
- Strong organizational and time management skills with attention to detail.
- Flexibility to work in shifts and adapt to changing schedules as necessary.
- Previous experience in a receptionist or guest relations role is preferred.
- Knowledge of cloud services and technology is a plus.

About the Company

Cloud Spaces, Aldar group's pioneering brand is a business and lifestyle co-working space with a lively and welcoming environment that is ideal for those looking for an inspiring place to work.

It is Middle East's first coworking space located within a shopping mall, Yas Mall in Abu Dhabi ,our flagship location becoming the first shopping mall in this region to harbour such a concept within its premises. Our recent Expansion in Abu Dhabi Global Market financial centre has also given international clients a platform to conduct business and grow in the region.

We offer a variety of contemporary and modern workspaces designed to deliver comfort and spark motivation. A co-working space solutions for anyone who is a creative entrepreneur, freelancer , large business entity or an SME by creating an environment to work, connect and collaborate. It is designed to offer a variety of solutions to suit work needs and unleash creativity, from fully furnished office suites, to spacious and ventilated lounges, sound-proof cubicles, open work desks and fully-equipped meeting rooms. Opportunity to work within a community and meet other professionals, and give a platform for business to grow to greater heights. The coworking zones make it easy for professionals from different companies to meet and form mutually beneficial business relationships.

Considering the expansion plans, the company is looking out for professionals from various sectors who are committed and are ready to strive with the companies vision.