JOB DESCRIPTION / ROLE
Job Description
- To undertake all technical responsibilities for the delivery of services and engineering projects, as per assignment with maintaining project's delivery on time.
- Analyses customer problems and resolves and closes customer complaints, as per assignment from the Technical Team Leader.
- Reports the status of the customer service provided to the Technical Team Leader.
- Prepares Engineering Software/ Hardware design documents for review by the Technical Team Leader.
- Undertakes the implementation and coding of software.
- Assigns engineers and technician to undertake the installation activities and follows-up on their work.
- Undertakes the testing process including all internal, workshop, factory acceptance testing (FAT) and site acceptance testing (SAT).
Requirements:
Personal Skills- Very good communications and presentations skills
- Team player and time management
- Good negotiations and problem-solving skills
- Very good command of English language
- Very good usage of Microsoft office products & AutoCAD
Technical Skills
Has a solid experience on the following Systems:
- Audio Visual Systems.
- Public Address Systems.
- IPTV Systems.
- Digital Signage Systems.
- Queuing and Booking Rooms Systems.
Additionally has:
- Crestron and Extron Configuration and Programming Certification.
- Streaming Certification
- Has 5-10 Years of Experience.
ABOUT THE COMPANY
Giza Systems, a leading systems integrator in the MEA region, designs and deploys industry-specific technology solutions for asset-intensive industries such as the telecoms, utilities, oil and gas, hospitality and real estate among other market sectors. We help our clients streamline their operations and businesses through our portfolio of solutions, managed services, and consultancy practice. Our team of 1000 professionals are spread throughout the region with anchor offices in Cairo, Riyadh, Dubai, Doha, Nairobi, Dar-es-Salaam, Abuja, Kampala and New Jersey, allowing us to service an ever-increasing client base in over 40 countries.
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