Operations Administrator

Job description / Role

VHR Arabia (VHR), based in Riyadh, Kingdom of Saudia Arabia (KSA) and part of the VHR group, is an international technical recruitment company providing world class recruitment services and solutions to the Aerospace & Aviation, F1 & Automotive, Civils & Infrastructure, Engineering & Manufacturing, Defence and Marine industries around the world.

The Opportunity:

The Operations Administrator for our KSA Operations is based in our offices in Riyadh, KSA and will be responsible for all aspects of data and operations administration. Key responsibilities include ensuring accuracy and timeliness of data input into our global customer relationship management software. This role will ensure accuracy and quality of data across the VHR business, and ensure delivery deadlines meet business requirements. Working closely with the business stakeholders in resolving operational and data issues to support optimal business performance.

The Company:

The VHR group is a multi-award winning technical recruitment business, headquartered in London, UK and supplying contract and permanent, technical and professional staff to our clients within the Aerospace & Aviation, F1 & Automotive, Civils & Infrastructure, and Marine sectors.

VHR employs 75 members of staff across its 11 offices in London, Birmingham, Manchester, Abu Dhabi, Bologna, Prague, Leipzig, Riyadh, Amman, Doha and Nicosia and generates a turnover of over USD $50M annually.
The Company’s medium-term aims are to grow to 100+ staff and USD $110M annual turnover.

Role Responsibilities:

• Provide effective operations administrative support to Riyadh office
• Responsible for a wide array of data input to the company’s CRM system
• Coordinates various required activities within the department
• Ensure departmental compliance, process and procedures are adhered to
• Assist in maintaining confidentiality and handling sensitive information in accordance with privacy and security protocols
• Supports on-boarding process for new contract staff and employees
• Creating reports and analysis from data throughout the VHR group
• Handle incoming calls, emails, and inquiries, redirecting them as appropriate
• Communicate effectively with both internal and external clients
• Work to required timelines
• Ensure company systems & software is kept up to date

• Previous proven experience in an administrative role
• Strong data analysis skills
• Strong data entry skills
• Advanced use of IT software MS Office 365 (Outlook, Word, Excel, Teams, PowerPoint)
• Effective written and verbal communication skills in the English language
• Effective time management
• Good organisational ability, with proven ability to manage, plan, and prioritise tasks and workload
• Ability to multi task
• Close attention to detail
• Ability to respond quickly and flexibly to meet the demands of a varied work schedule and multiple and changing priorities.
• Must be able to work in Riyadh

Benefits:
• Competitive salary and commission package
• Tailored Career Progression – professional training and a career development plan which suits you
• Working within a dynamic team supporting a thriving international business

About the Company

Created in 2003 by technical engineers and experienced recruiters, VHR delivers a partner-orientated approach. We are passionate about the industries where we operate, the career-enhancing support we provide and the people with whom we work.

Whether one permanent vacancy or a team of contract specialists, VHR strives to deliver the best possible staffing solutions.

As a recruitment company, we see our clients as our partners and our services as an extension of our clients’ businesses. We operate with a set of core values at the heart of everything we do.