Group Director of Sales

Job description / Role

A Group Director of Sales leads and motivates sales teams to achieve sales goals and objectives. Develop strategy, tactics, and sales plans and execute to achieve sales targets. Develop customer relations, increase market share and sales revenue.

Hotels Overview:

Makkah Clock Royal Tower, A Fairmont Hotel, is located only a few steps away from the Masjid Al Haram and the Holy Ka'aba. This 76-story hotel, one of the world's tallest, is the focal point of the Abraj Al Bait Complex, part of the King Abdul Aziz Endowment Project, is the iconic symbol of hospitality in the Holy City. The hotel authentic hospitality is seen throughout 1618 guest rooms and suites are thoughtfully and elegantly appointed-with extravagant amenities and five-star services that allow for peaceful reflection and repose.

Raffles Makkah Palace promises the exceptional standards inherent in the Raffles name and enhanced by Arab hospitality values. Raffles Makkah Palace offers 214 Suites & duplex Villas with breathtaking views of the Masjid Al Haram, the Holy Ka'aba and the city. The hotel combines the best of local cuisine and international dishes in each of its four outlets creating a unique and welcoming atmosphere in this diving setting. Guests can also indulge and immerse themselves in a relaxing sensory experience in our world renowned spa and fitness center or hold high-powered business gatherings in any of our state-of-the-art meeting rooms

Swissôtel Makkah is Swissotel's first hotel to open in Saudi Arabia. The hotel offers 1500 elegant rooms and suites with modern design, complementing the values of today's Arab culture. As part of the prestigious Abraj Al Bait complex, the deluxe Swissotel Makkah is a contemporary five-star hotel located in close proximity to the holy Masjid Al Haraam, overlooking the Ka'aba and the Grand Mosque. Swissôtel Makkah is part of a new urban development, including two restaurants, one executive lounge, two meeting rooms and a business center. It has private entrances that make it easier for pilgrims to reach Al Masjid Al Haram.

Swissôtel Al Maqam is Swissôtel's Second hotel to open in Saudi Arabia. The hotel offers 1624 elegant rooms and suites with modern design, complementing the values of today's Arab culture. As part of the the Abraj Al Bait complex, the deluxe Swissôtel Al Maqam is a contemporary five-star hotel located in close proximity of the Masjid Al Haraam, overlooking the Holy Ka'aba and the Grand Mosque. Swissôtel Al Maqam is part of a new urban development, including two restaurants, one executive lounge, two meeting rooms and a business centre. It has private entrances that make it easier for our valuable gusts to reach Al Masjid Al Haram.

Job Description

- Prepare company contracts for the hotel in accordance with current business and pricing conditions.
- Monitor offers, options and discounts for repeat bookings for groups, in close cooperation with the Group Coordinator.
- Develop the group team through leadership and by example to include sales development; participate in the hiring of team members, and their future success.
- Direct and manage the forecasting process in conjunction with the Revenue Department to insure accurate, timely and complete information. Compile and/or direct the preparation of reports pertaining to the operation of the Sales Department to include, but not limited to the annual and monthly Forecast, Lead Management System, and Booking Reports.
- Actively participate and complete the preparation of the annual Sales and Market Plan, quarterly updates, and the complexed hotels' annual Budgets. Execute initiatives as outlined; swiftly implement strategies/tactics to offset changes in markets, economy or driven by the competitive set. Organize and/or attend scheduled group and related meetings.
- Contribute to the development of company sales and marketing initiatives by recommending, implementing and monitoring appropriate local activity.
- Organise comprehensive information describing the range of products and services offered by the hotel and deliver this information through relevant sales resources and sales channels to existing and potential Guests.
- Produce accurate and timely reports that meet the needs of the hotel and the management company.
- Prepare and present, on a monthly basis, the contribution, focus and activity of the proactive sales team to the hotel owners and senior management team.
- Cooperate with other departments in the hotel, particularly Reservations and the Banqueting Department, to create an exceptional Guest experience and build strong, comprehensive sales programs.
- Contribute to relevant management meetings to develop and implement sales and marketing initiatives.

- Knowledge of the local market
- Knowledge of hospitality industry
- A passion for sales and target-based performance
- Relevant degree, in sales, business development or other relevant business field, from an academic institution
- Positive attitude and good communication skills
- Commitment to delivering a high level of customer service
- Strong leadership skills, whereas it is evident that you can effectively manage and motivate a team to perform beyond expectations
- Strong analytical skills so to understand key business indicators and competitive trends and develop approaches to these challenges
- Excellent selling capabilities and the ability and desire to coach selling techniques to Team Members
- Excellent organisational and planning skills
- Excellent grooming standards
- Flexibility to respond to a range of different work situations
- Ability to work well under time pressure and/or demanding travel schedules
- Demonstrated previous experience in a Director of Sales role with the proven ability to close a sale

Additional Information

Our commitment to Diversity & Inclusion:

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

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About the Company

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