Boutique Manager

Job description / Role

Quest Search and Selection is partnering with a leading retail group, recognized as a pioneer among top retailers in the region.

They are seeking a highly motivated Boutique Manager to lead and manage their boutique operations in Riyadh, KSA. The ideal candidate will be responsible for driving sales performance, ensuring operational excellence, and delivering exceptional customer service while maintaining alignment with the brand’s values.

Role: Boutique Manager
Location: Riyadh , KSA

Responsibilities of the Boutique Manager are :
• Analyse boutique sales vs. budget and team KPI performance to find growth opportunities.
• Collaborate with Area Manager to manage expenses and drive profitability.
• Prepare and manage staff schedules within allocated wage budgets, submitting them for approval in a timely manner.
• Monitor stock levels, ensuring timely orders and stock receipt. Prevent stock loss by educating the team and overseeing boutique activities.
• Educate and coach team members on customer service, product knowledge, and consultation techniques while working on the sales floor.
• Actively participate in training, seek feedback on performance, and continuously work towards professional growth.
• Foster a positive work environment through open communication and collaboration among team members.

• Preferably a high school graduate.
• At least 3 years of experience as a Boutique Manager or in a supervisory role within the retail or hospitality industries.
• Preferably experienced in a supervisory position in the skincare, spa, or luxury hospitality sectors.
• Strong team management & customer service skills.
• Excellent interpersonal, communication, and organizational skills.

This role offers the opportunity to work in a fast-paced, luxury retail environment and contribute to the success of a renowned brand.

About the Company

Quest Search & Selection is a specialist recruitment consultancy with over 20 years' experience in sourcing the world's best candidates for the global Retail, FMCG and Hospitality sectors.

With offices in the UK & Dubai, we have an international presence and a global reach. Our recruiters place candidates locally and internationally for a wide variety of roles focusing on the following areas:

Retail Buying & Merchandising, E-commerce & Digital, Food & Beverage, Hotels, Hospitality & Operations, Retail Stores & Operations, HR & Recruitment, Procurement, Supply Chain & Logistics, Sales & Marketing, Technical and New Product Development.

We work in partnership with our clients who range from famous international brands within the Retail, Restaurant, Hotel and Consumer products space. Our reputation is built on our in-depth understanding of the industry and our consultants' skill, knowledge and passion for their sectors.