Security Supervisor

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JOB DESCRIPTION / ROLE

Employment: Full Time

Responsibilities:
- Supervise and lead a team of Shift Supervisors and Security Guards.
- Assign duties, monitor performance, and ensure coverage for all shifts.
- Conduct regular team meetings to communicate policies, procedures, and any updates.
- Oversee daily security operations, ensuring compliance with company policies and legal requirements.
- Implement and enforce security protocols, including access control, patrols, and emergency response procedures.
- Monitor and review security camera footage, access logs, and incident reports.
- Coordinate with the Shift Supervisors to address any issues or incidents that arise during their shifts.
- Respond promptly to security breaches, alarms, or emergencies, and take appropriate action.
- Investigate security incidents, document findings, and recommend corrective actions.
- Liaise with law enforcement, emergency services, and other relevant authorities when necessary.
- Train and mentor security personnel on security procedures, emergency response, and customer service.
- Ensure all team members are up-to-date with certifications and training requirements.
- Conduct regular drills and simulations to prepare the team for emergency situations.
- Maintain accurate records of all security-related activities, incidents, and investigations.
- Prepare and submit detailed reports to the Security Manager on security operations, incidents, and any areas of concern.
- Provide recommendations for improving security measures and protocols.
- Ensure compliance with all company policies, legal regulations, and industry standards.
- Assist in internal and external audits related to security operations.
- Implement corrective actions based on audit findings.
- Act as the primary point of contact for security matters within the assigned area.
- Coordinate with other departments and external partners to ensure seamless security operations.
- Attend meetings with the Security Manager and other stakeholders to discuss security concerns and updates.

Requirements:
- High school diploma or equivalent (Bachelor's degree in Criminal Justice, Security Management, or a related field is preferred).
- Minimum of 5 years of experience in security operations, with at least 2 years in a supervisory role.
- Security-related certifications (e.g., CPP, PSP) are an advantage.
- Excellent communication and interpersonal abilities.
- Ability to handle stressful situations and make quick decisions.
- Proficient in using security systems and technology (e.g., CCTV, access control systems).
- Strong attention to detail and problem-solving skills.

ABOUT THE COMPANY

MBC GROUP is the largest media company in the Middle East & North Africa region that enriches people’s lives through information, interaction and entertainment. In 2002, nearly a decade after the launch of MBC1 in London, in 1991, MBC GROUP moved its headquarters to Dubai Media City, United Arab Emirates.

Today, MBC GROUP includes over 17 leading TV channels: MBC1 (general family entertainment); MBC2 & MBC MAX (24-hour western movies); MBC3 (children’s edutainment with a mix of both local productions and western acquisitions); MBC4 (entertainment for young families with a female-focus); MBC ACTION (an indigenous adrenaline-packed channel targeting young males with local and homegrown productions); MBC VARIETY (Western films and general entertainment with uninterrupted broadcasting); MBC DRAMA (24/7 Arabic drama) & MBC+ DRAMA (a joint pay-TV channel between MBC and OSN); MBC PERSIA (general family entertainment dubbed and subtitled in Farsi); WANASAH (24-hour Arabic music channel); MBC MASR & MBC MASR2 (general family entertainment geared towards the Egyptian family); MBC BOLLYWOOD (delivering the freshest in Bollywood content geared towards the region via an Arabized interface); MBC USA (on “Dish Network” in the US); MBC IRAQ (a premium channel aimed at the entire Iraqi family), MBC5 (new satellite channel dedicated to the Maghreb); all of them benefit from MBC STUDIOS which produces the region’s most compelling premium content for cinema, television and on-demand platforms. MBC GROUP also includes two FM radio stations: MBC FM (Gulf music) and Panorama FM (contemporary Arabic hit music).

Furthermore, part of MBC GROUP is Shahid and its premium subscription-based service Shahid VIP, the world’s leading Arabic streaming platform, home to highly rated original productions from the Arab world, a wide range of exclusive movies and premieres, as well as the top watched live Arab TV channels.

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