{{ flashMessage.message }}
JOB DESCRIPTION / ROLE
Employment:
Full Time
• In charge in managing all correspondence.
• Acts as liaison between the company and business partners/customers/suppliers.
• Resolve complaints and provide solutions to ensure customer satisfaction.
• Maintain accurate and organized records of all customer interactions and transactions.
• Collaborate with internal teams to ensure accurate, timely and efficient email replies.
• Act as a liaison between customers and carriers to resolve any issues that may arise during transaction.
• Provide support to internal team by assisting with customer inquiries and providing pricing and delivery information.
Requirements:
• Bachelor's degree in business, communication, logistics, or related field preferred.• Minimum of 4 years of experience in customer service, preferably in the logistics industry.
• Strong communication and interpersonal skills.
• Ability to multitask and prioritize in a fast-paced environment.
• Excellent problem-solving skills and high attention to detail.
• Proficient in Microsoft Word, Excel and Outlook.
• Strong organizational skills and ability to work independently.
• Ability to adapt to change and work well under pressure.
• Strong team player with a positive attitude and willingness to learn.
Find Top Talent
Candidates who applied for this job also applied for
Customer Service Executive
Viva HR Consultants
Dubai
25 Jun 2024
Call Center Supervisor
Value Tech Consulting
UAE
1 Jul 2024
Customer Service Representative
Connect Resources
Dubai
5 Jun 2024
Administrative Assistant
Grass It Up
Dubai
13 Jun 2024
Customer Service Manager
Agile Consultants
Fujairah
9 Jul 2024