Barista

JOB DESCRIPTION / ROLE

Employment: Full Time

Job Summary: The Bartender will be responsible for creating a welcoming and engaging atmosphere at the bar, crafting high-quality beverages, and delivering exceptional service to our guests. This role requires expertise in mixology, excellent customer service skills, and the ability to manage a busy bar environment with professionalism and efficiency.

Key Responsibilities:

Beverage Preparation:

- Prepare and serve a variety of alcoholic and non-alcoholic beverages, including cocktails, beers, wines, and soft drinks, according to established recipes and standards.
- Ensure the accuracy and consistency of drink recipes and presentation.
- Create and innovate new cocktails and beverage offerings in line with guest preferences and seasonal trends.

Guest Service:

- Greet and engage with guests in a friendly and professional manner, ensuring a memorable bar experience.
- Take drink orders and provide recommendations based on guest preferences and current menu offerings.
- Handle guest complaints and feedback promptly, ensuring resolution to the guest's satisfaction.

Bar Operations:

- Maintain a clean and organized bar area, including the proper storage and handling of beverages, glassware, and utensils.
- Monitor and manage inventory levels of alcoholic and non-alcoholic beverages, and assist in ordering supplies as needed.
- Ensure adherence to health and safety regulations, including proper sanitation and food safety practices.

Team Collaboration:

- Work closely with other bar and restaurant staff to ensure seamless service and communication.
- Assist in training new bar staff and provide guidance to ensure high standards of service and efficiency.
- Collaborate with the team to maintain a positive and productive work environment.

Upselling and Recommendations:

- Promote and upsell bar menu items, including specialty cocktails, wine pairings, and seasonal promotions.
- Stay informed about beverage trends, new products, and industry best practices to enhance the guest experience and drive sales.

Requirements:

Education and Experience:

- Previous experience as a bartender or in a similar role within a high-end establishment is preferred.
- Knowledge of mixology, bartending techniques, and drink recipes is essential.
- Certification in responsible alcohol service or similar qualifications may be required.

Skills and Competencies:

- Excellent communication and interpersonal skills, with the ability to engage effectively with guests and team members.
- Strong organizational and multitasking abilities, with attention to detail and the ability to work efficiently in a fast-paced environment.
- Professional demeanor with a focus on delivering exceptional guest service.

Personal Attributes:

- Passionate about mixology and creating memorable experiences for guests.
- Reliable, punctual, and able to work flexible hours, including evenings, weekends, and holidays.
- Positive attitude, strong work ethic, and willingness to learn and adapt to new procedures.

ABOUT THE COMPANY

A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.

We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making "Feel Welcome" resonate as the finest hotel promise.

From luxury to economy and in every corner of the globe, AccorHotels' more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.

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