SuccessFactors Incentive Management Consultant

INSPIRE | EXHILARATE | DELIGHT

For over six decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. The Group, in its endeavour to excel as a hybrid retailer, has reinforced its distribution and marketing services with a portfolio of eight owned brands and over 300 international brands in the luxury, beauty, fashion, and art de vivre categories. More recently, the Group expanded its expertise into new categories of luxury watches, jewellery, and eyewear.

Every step at Chalhoub Group is taken with the customer at heart. Be it constantly reinventing itself or focusing on innovation to provide luxury experiences at over 750+ experiential retail stores, online and through mobile apps, each touch point leads to delighting the customer.

Today, Chalhoub Group stands for 14,000 skilled and talented professionals across seven countries, whose cohesive efforts have resulted in the Group being ranked third in the Middle East and first in Saudi Arabia as a Great Place to Work®.

What you'll be doing

An Incentive Management consultant is responsible for configuring and troubleshooting Incentive management solutions to meet the client's business and technical requirements. In this role, the Senior Consultant acts as the primary technical contact with full ownership of the relationship between Digital HR and our clients from a technical perspective.
Responsibilities in this role also include supporting and troubleshooting solutions for customers in a live production environment. Additionally, you may also work within the software implementation lifecycle, from requirements gathering, design, build, testing and go-live. Sr. Consultants will work as mentors to junior team members while carrying out the tasks to perform investigations, root cause analysis and more.

- Become an expert in designing, building and maintaining flexible and scalable compensation plans/models
- Quickly learn about how different sales organizations operate in order to gather and document thorough business requirements
- Work with customers to develop overall testing plans, test cases and scripts
- Enable your customers to effectively use and maintain their Commissions solution
- Document and communicate project status regularly to the Project Management team
- Coordinate and communicate with the customer's project manager and project resources
- Prescriptively guiding customers towards proven/recommended approaches to satisfying their business needs
- Sharing knowledge within the practice, based on project experience and lessons learned

Requirements: