Spa Receptionist

Job description / Role

Company Description

Fairmont Amman offers travelers and residents of Amman luxury accommodations in 317 spacious guest rooms and suites, including Fairmont Gold, the hotel's exclusive hotel within a hotel. With a modern, beautiful architectural design and stunning interiors, we make use of the finest wood and marble, and our rooms and hotel interiors combine classic luxury with contemporary design, all housed in spacious rooms of at least 42 square meters or more.

Job Description

Reporting to the Spa Manager, responsibilities and essential job functions include but are not limited to the following:

- Consistently offers professional, engaging and friendly service
- Create a welcoming atmosphere for guests during check in and check out.
- Maintain a high level of professionalism in all aspects of job performance.
- Host guests through the facility and familiarize them with the surroundings while explaining the Fairmont Spa story.
- Guide the guests towards their specific needs when making reservations and offer multiple treatment bookings and up-sells.
- Communicate all changes, cancellations and additions to the Spa Leadership team.
- Promote a safe working environment by adhering to Hotel health and safety standards.
- Process transactions and adjustments daily.
- Accept responsibility for cash drawer and ensure it balances at close of shift.
- Perform any duties and responsibilities as assigned, including check lists.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:

- Previous experience is an asset in a salon or spa
- Excellent English Language
- Strong computer skills required

Additional Information

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.

About the Company

A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.

We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making "Feel Welcome" resonate as the finest hotel promise.

From luxury to economy and in every corner of the globe, AccorHotels'​ more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.