Information Technology Manager

Job description / Role

Job Description

- Consistently offer professional, friendly and engaging service
- Lead the hotel's day-to-day IT activity ensuring all standards are followed
- Comply with the company's IT Security Policy as it pertains to hardware, software, security/data safety
- Ensure proper backup of all business related, user relevant data
- Support the hotel's stand-alone systems, including but not limited to, systems connected to the Network, point of sales systems, all related interfaces, file server, UPS related devices
- Take the lead on and execute all IT projects at the Hotel, while supporting and working closely with the Regional and Corporate IT teams
- Prepare and administrate the annual IT budget in a fiscally responsible manner
- Work and consult with hardware and software vendors to setup and maintain all required equipment
- Ensure that the usage and installation of software is in accordance with the software licensing laws
- Assist in overall Hotel management responsibilities as needed
- Follow departmental policies and procedures
- Follow all safety policies
- Other duties as assigned

- Previous experience in an IT role in a hotel setting required
- Microsoft Certified Software Engineer preferred
- Understanding of TCP/IP networks
- Understanding of hotel applications an asset
- Excellent communication and organizational skills
- Previous Accor experience is a plus
- Strong interpersonal and problem solving abilities
- Highly responsible & reliable with exceptional attention to detail
- Ability to work cohesively as part of a team
- Ability to focus attention on guest needs, remaining calm and courteous at all times

About the Company

A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.

We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making "Feel Welcome" resonate as the finest hotel promise.

From luxury to economy and in every corner of the globe, AccorHotels'​ more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.