Senior Supervisor, Fixed Packet Core Engineering

Job description / Role

About the role

Purpose of the job

Designing, Dimensioning and Monitoring of Fixed Packet Core network elements to avail new services and accommodate the necessary capacity that fulfills the company needs.

Duties and responsibilities

- Provide Fixed Packet Core Network capacity and maintain Packet Core Network quality
- Issuance of Work Orders for Operation teams to do planned design changes on Fixed Packet Core equipment (DNSs, AAA, BNGs, CSGs, embedded DPI, Wi-Fi controllers, LDAP, SRC, Caching changes etc).
- Perform Packet Core equipment configuration templates.
- Investigate and implement new SW/Firmware releases.
- Engineering for Fixed Packet Core platforms/systems.
- Ensuring continuous platform developing to state of the art network.
- Drive the development of these platforms towards more effective networks (NFV, SON, .., etc). In terms of CAPEX, OPEX, flexibility and Agility.
- Engage with the group in setting the Fixed Packet Core Network Architecture framework.
- Recommend new solutions for Packet Core systems. Build capacity models and mange the upgrade cycle for packet core systems/networks and keep them aligned with the commercial plans, service demand and expected budget.
- Prepare project plan for Fixed Packet Core Network projects.
- Forecasting packet core network/service expansion needs and future capacity requirements based on business plans, usage trends, sizing of new services.
- Manage ordering and purchasing cycle of all packet core network equipment with vendors and procurement
- Provide Fixed Packet Core Engineering & Implementation management with weekly progress reports on the ongoing projects.
- Recommend solutions to unprecedented problems that may occur in own area of expertise. Evaluate impact on other teams.
- Evaluate failure scenarios for major Core services.
- Collaborate with customers and vendors/suppliers during new solutions in design phase for optimum delivery.
- Focus on Quality of Service requirements and investigate problems.
- Training & Knowledge transfer for new team members.
- Technical reference for all the team members.
- Handle delegated tasks from the direct manger.

Education
- University degree Faculty of Engineering-Communications or equivalent

Experience
- 4+ years of work experience, 2 of which in a relevant role

Skills and abilities
- Very good English both written & spoken.
- Very good Computer skills
- Good communication and negotiation skills required to interface with different departments (like VAS, BSS, SDM/HLR, Data Network and Charging), attend regular workshops with our customers and vendors/suppliers
- Ability to support Junior team members
- Ability to work under pressure
- Good team player

About the Company

Orange is one of the world’s leading telecommunications operators with sales of 43.5 billion euros in 2022 and 136,000 employees worldwide at 31 December 2022, including 75,000 employees in France. The Group has a total customer base of 287 million customers worldwide at 31 December 2022, including 242 million mobile customers and 24 million fixed broadband customers. The Group is present in 26 countries. Orange is also a leading provider of global IT and telecommunication services to multinational companies under the brand Orange Business.