Delivery Manager - Scrum Master

Job description / Role

Job Description

The main purpose of the delivery manager is creating delivery plans and leading delivery teams using the department delivery methodology (Scrum / Kanban) making best utilization of them for delivering software solutions and software services within committed budget and time schedule.
- Guiding the team and organization on how to use Agile/Scrum practices and values to delight customers.
- Guiding the team on how to get the most out of self-organization.
- Guiding the team on self-organizing to fill in the intentional gaps left in the Agile/Scrum frameworks.
- Assessing the Scrum Maturity of the team and organization and coaching the team to higher levels of maturity, at a pace that is sustainable and comfortable for the team and organization.
- Removing impediments or guiding the team to remove impediments by finding the right personnel to remove the impediment.
- Facilitating getting the work done without coercion, assigning, or dictating the work.
- Facilitating discussion, decision making, and conflict resolution.
- Assisting with internal and external communication, improving transparency, and radiating information.
- Supporting and educating the Product Owner, especially on grooming and maintaining the product backlog.
- Process keeper making sure that the department approved process is followed.
- Making different kinds of plans for the project to make sure that the project will run and delivered successfully (i.e., Communication plan, risk plan, time plan, resource plan ... etc.) using inputs from different stakeholders of project.
- Continuously creates and communicates project status reports for delivery office manager and key stakeholders.
- Participates in bidding by creating project plan for the integration team SoW.

Personal Skills
- Leadership skills
- Detail Oriented
- Communication Skills
- Problem Solving Skills
- Decision Making
- Preferred to be Scrum Master Certified and / or PMP Certified.

Technical Skills
- B.Sc. of Engineering or Computer Science or relevant.
- At least 4 years of experience in software development or testing Field.
- Minimum 3 years of experience playing as scrum master role.
- Knowledge of other Agile approaches is a plus: XP, Kanban, Crystal, FDD, etc.
- Good skills and knowledge of servant leadership, facilitation, situational awareness, conflict resolution, continual improvement, empowerment, and increasing transparency.
- Knowledge of various well-documented patterns and techniques for filling in the intentional gaps left in the Scrum approach (example: numerous Burndown technologies, various Retrospective formats, handling bugs, etc.).

Education
- B.Sc. of Engineering or Computer Science or relevant.

About the Company

Giza Systems, a leading systems integrator in the MEA region, designs and deploys industry-specific technology solutions for asset-intensive industries such as the telecoms, utilities, oil and gas, hospitality and real estate among other market sectors. We help our clients streamline their operations and businesses through our portfolio of solutions, managed services, and consultancy practice. Our team of 1000 professionals are spread throughout the region with anchor offices in Cairo, Riyadh, Dubai, Doha, Nairobi, Dar-es-Salaam, Abuja, Kampala and New Jersey, allowing us to service an ever-increasing client base in over 40 countries.