Travel Process Specialist

Job description / Role

Overview:

We are seeking a detail-oriented Travel Process Specialist to manage and optimize travel processes for the organization. This role involves handling end-to-end travel arrangements, ensuring compliance with travel policies, and delivering exceptional support to employees for both domestic and international travel. The Travel Process Specialist will work closely with the finance, HR, and operations teams to streamline travel workflows and implement cost-effective strategies.

Job Description:

• Coordinate and manage all aspects of corporate travel, including booking flights, accommodations, car rentals, and visas, ensuring compliance with company policies.
• Maintain and update the organization's travel management systems, ensuring accurate and up-to-date records of travel itineraries, costs, and traveler preferences.
• Review and approve travel requests, ensuring compliance with travel policies and budgets, and advise on cost-saving opportunities.
• Manage relationships with travel vendors (airlines, hotels, car rental agencies) and negotiate corporate rates and contracts.
• Provide timely support and troubleshooting for employees during their travel, addressing issues such as booking changes, cancellations, and emergencies.
• Ensure all travel-related documentation (visas, passports, work permits) is properly organized, tracked, and updated for employees as needed.
• Collaborate with finance to process travel expense reports, verify documentation, and ensure timely reimbursement.
• Develop and maintain travel policies, guidelines, and procedures, aligning with industry best practices and legal requirements.
• Monitor and analyze travel expenditures and provide regular reports on cost trends, compliance, and areas for process improvement.
• Stay informed of travel-related risks and ensure the organization has measures in place to mitigate them (e.g., travel insurance, health and safety protocols).

• Bachelor’s degree in Business administration, Travel Management, or a related field.
• 5 years of proven experience in corporate travel coordination or travel management.
• Strong understanding of travel booking systems, vendor negotiations, and expense management processes.
• Familiarity with travel regulations, visa processes, and compliance requirements.
• Excellent organizational skills with a strong attention to detail and the ability to manage multiple travel requests simultaneously.
• Strong communication and customer service skills, with the ability to support employees during travel.
• Proficiency in travel management software and tools, as well as Microsoft Office Suite.

Salary:
AED 5,000 to 6,000 per month inclusive of fixed allowances.

About the Company

Aswaar Consulting is a professional services firm founded in 2014 and specializing in business and financial advisory. Our key service lines are Assurance, Business Process Outsourcing and Support Services, Tax Compliance, and Corporate Finance.

Our partners come from rich professional backgrounds in the big four audit firms, banking, and the manufacturing industry. Each partner brings decades of expert experience to ensure high-quality advice to our clients.