Team Leader, Switch & Fraud Navigator

Job description / Role

Operating in the UAE for over 50 years, CBD manages the financial requirements of some of the largest corporates and businesses operating in the country, driving the UAE economy. Over the years, CBD has transformed into a progressive and modern banking institution, winning multiple awards for its digital initiatives, credit cards, bank accounts, mobile app features, and services.

Principal Accountabilities

• Analyze business requirements, liaise with project team and produce functional specification document for addressing the requirements on switch and Fraud navigator.
• Integrate and deploy new systems and products closely working with Application Vendors and other solution providers on switch, Authorization Engines and Fraud Engine
• Participate in business requirement discussions and identify any gaps together with high-level proposals for their resolution, workarounds or changes in processes.
• Analyze Visa and MasterCard regulatory requirements and provide the technical solutions
• Certify systems with Visa/MasterCard/UAE CB networks
• Participate in solution design with development to ensure the requirements are addressed. Ensure requirement traceability to facilitate tracking of requirements coverage
• Demonstrate strong knowledge in card related application, components and surrounding applications
• Demonstrate hands-on operational experience in applications, platforms, modules and components supporting issuing and acquiring related business.
• Improve and simply processes and functionality relating to issuing and acquiring and workflows across products and technology architecture using existing capabilities of application
• Ability to prepare accurate and detailed requirement specifications documents, user interface guides, and functional specification documents as well as getting the sign-off from the appropriate client.
• Analyze the business requirements and translate it to technical and functional specification.
• Ensure the business/operational objectives of the new business requirements are well defined via perform methodical business analysis
• Follow the software development lifecycle from inception throughout design, engineering, testing and deployment. Serving as a liaison between various cross-functional teams that influence card-based applications and modules
• Work with internal and vendor team to define accurate requirement and solutions
• Validate business requirements to align with business/operations needs as well as IT architecture and security standards
• Facilitate non-functional and Integration requirements discussions and requirement definitions
• Manage requirement traceability matrix to ensure the delivery coverage and quality
• Align with testing squad for testing activities, test plan, scope and approach and review of test scenarios, test cases, test data, triage and manage defect, validate test result
• Assist users in planning/executing UAT, analyzing defects, and defining defects priority for fix delivery by development team
• Support production cutover and post-live support activities
• Track and report progress and issues to project manager, identify potential risks
• Proactively communicate and collaborate between entities (i.e. internal users, technology team and application vendors) to analyze information needs and functional requirements and deliver the following as needed: Functional requirements, Business Requirements Document, Use Cases, GUI, Screen and Interface designs.
• Ensure vendor clarity on the points raised during the design, implementation and UAT.
• Maintain an overview of the infrastructure and users to constantly reassess the environment and rationalize them.
• Assist the group leader, team leader, project manager and PMO in implementation, progress reports, plans, scoping and vendor management.
• Good team player working closely with peers, other members in the team and the managers to achieve organizational goal.
• Strong time management and organizational skills
• Detail oriented and ability to multi-task under tight timelines

Requirements
Qualification and skills

• Graduate in Computer Science or similar discipline
• 8+ years in experience in similar job
• Wide understanding in systems used in acquiring and issuing domain, different settlement schemes and related application suite
• Experience with development and maintenance of applications with IST switch including Auth, ATM Drivers, ATM config developments on new screen/state flows, Fraud Navigator, Oracle PL/SQL, VISA, Mastercard, HSMs (Thales or Atalla), key management, Tokenization.
• Very good experience in Visa/MasterCard Certifications and Simulators
• Need to have good experience on C/C++, and Java.
• Experience on ANDC protocols, NCR Enterprise would be added advantage
• Strong understanding of Secure Coding Standards, PCI-DSS

About the Company

In 1969, when we at Commercial Bank of Dubai started out little did we know that sheer grit and determination would get us where we are today. An Emiri Decree issued by His Highness the Late Sheikh Rashid Bin Saeed Al Maktoum, the founder of modern Dubai, laid the cornerstone of Commercial Bank of Dubai. We started out as a joint venture of Commerzbank, Chase Manhattan Bank and Commercial Bank of Kuwait. A minority stake was held by a few UAE businessmen.

By 1982, little more than a decade later, we evolved into a National Public Shareholding company. A feat complimented by an exponential increase in the capital base and mammoth restructuring of our operations. The feather in the cap came when the Government of Dubai became a key shareholder.

Over the decades, we have transformed ourselves into a progressive and modern banking institution. We are supported by a sturdy financial base and reigned by a strong and stable management. The proof of which lies with our customers who have stood by us over the years.