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Job description / Role
Summary
- Ensures that minimum brand standards have been implemented.
- Ensures that all Touches of Hyatt and the Food and Beverage Top 20 are implemented.
- Responds to the results of the Consumer Audit and ensures that the relevant changes are implemented.
- Ensures that Food and Beverage team members work in a supportive and flexible manner with other departments, in a spirit of "We work through Teams".
- Assists in conducting monthly inventory checks on all operating equipment and supplies.
- Have a thorough knowledge and understanding of all food and beverage items in the menu and the ability to recommend Food and Beverage combinations and upsell alternatives.
- Ensures that the restaurant is kept clean and organized, both at the front as well as the back of house.
- Assist to liaise with the Kitchen and Beverage Department on daily operations and quality control if appropriate.
- Performs the function of cashier and responsible for Micros cashiering procedure.
- Makes necessary checks needed for specific events or functions.
- Be a hands-on supervisor and be present at all times in the Restaurant, especially during busy periods.
- Assists with conducting monthly inventory checks on all operating equipment and supplies.
- Assists to liaise and organize with Housekeeping Department that the cleaning schedules are strictly adhered to.
Requirements:
Qualifications
- Has at least a Diploma in Hospitality management or other relevant fields.
- Has minimum of 3 year of solid experience in F&B Operations.
- Has strong Food & Beverage knowledge, excellent customer service and good communication skills.
- Has English communication in both written and spoken.
- Has passion for hospitality and has energetic personality.
About the Company
Hyatt was founded by Jay Pritzker in 1957 when he purchased the Hyatt House motel adjacent to the Los Angeles International Airport. Over the following decade, Jay Pritzker and his brother, Donald Pritzker, working together with other Pritzker family business interests, grew the company into a North American management and hotel ownership company, which became a public company in 1962. In 1968, Hyatt International was formed and subsequently became a separate public company. Hyatt Corporation and Hyatt International Corporation were taken private by the Pritzker family business interests in 1979 and 1982, respectively. On December 31, 2004, substantially all of the hospitality assets owned by Pritzker family business interests, including Hyatt Corporation and Hyatt International Corporation, were consolidated under a single entity, now Hyatt Hotels Corporation.
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