Steward

Job description / Role

Job Description

- To provide a courteous, professional, efficient and flexible service at all times, following Sofitel Dubai Jumeirah Beach Standards of Performance.
- To perform all duties and tasks in the assigned place of work.
- To work in an environment of Team Work and lateral service.
- To undertake any reasonable tasks and secondary duties as assigned by the Assistant Stewarding Manager and Supervisor.
- To be entirely flexible and adapt to rotate within the different sub departments of the Food & Beverage Division or any other Department of the hotel as assigned.
- To strictly adhere to the opening and closing procedures established for the department
- To be fully conversant with all services and facilities offered by the hotel.
- To perform opening and closing procedures established for the place of work as assigned.
- To ensure that the place of work and surrounding area is kept clean and organized at all times.
- To have a clear understanding of the HACCP procedures put in place and their purpose.
- To perform general cleaning duties as assigned by the Assistant Manager or Supervisor Stewarding
- To clean and wash dishes according to the established performance standards.
- To clean and wash pots, pans, floors, ceilings, walls and other kitchen equipments and utensils and kitchen duct according to performance standards.
- To empty rubbish bins according to the garbage schedules
- To have a thorough understanding and knowledge of all cleaning procedures, use of dishwashing machines and the type of chemicals to be used.
- To ensure that the work area is kept clean and organized at all times.
- To exercise careful use of operating supplies in order to reduce spoilage and wastage.
- To handle guest and employee inquiries in a courteous and efficient manner and report guest complaints or problems to supervisors if no immediate solution can be found and assure follow up with guests.
- To attend and contribute to all staff meetings Departmental and Hotel trainings scheduled and other related activities.
- To assist in carrying out monthly, quarterly, bi-yearly, yearly inventory of operating equipment.

- A high school diploma or equivalent.
- A friendly, polite, and courteous nature.
- Strong customer service and team working skills.
- Physical stamina to work long hours on your feet.
- The flexibility to work shifts, nights, weekends, and holidays.
- Strong communication and organizational skills.

About the Company

A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.

We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making "Feel Welcome" resonate as the finest hotel promise.

From luxury to economy and in every corner of the globe, AccorHotels'​ more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.