Senior IT Support

Job description / Role

Essential

- Excellent communication skills
- Ability to troubleshoot and resolve hardware and software issues as they occur
- Proven experience within service desk/desktop/infrastructure support
- Ability to identify and take action to mitigate risk, ensuring adequate controls.
- Experience in running incident, request and change management

Good Working Knowledge of:

- Windows 10
- Office 365
- Azure
- Defender
- Sentinel
- Active Directory
- Mimecast
- Managed engine

Proficient in:

- MS Server applications
- Change Management procedures
- VMware

Desirable Skills or qualifications

- Microsoft Certification: CCNA MCP MCSE
- ITIL
- Azure Essentials
- Working knowledge of AWS
- CISSP would be a bonus

About the Company

Staff Connect is the rapidly developing best IT outsourcing company in UAE. We offer to our respective clients the best possible service like sourcing services for permanent, temporary, and agreement-based recruitment. Since commencing conductions, the entities have seen fast development achieved solely through firm business rapports and deliver reliable and meaningful services to our clients.