Senior Executive - Ecommerce Operations

Job description / Role

Merchandising:

- Develop and execute merchandising strategies to drive sales and revenue growth
- Analyse product performance, customer behaviour, and market trends to execute merchandising decisions
- Collaborate with cross-functional teams to launch new products and promotions

Pricing & Inventory Management:

- Execute pricing strategies to balance revenue and customer demand
- Monitor and manage inventory levels to minimize stockouts and overstocking
- Implement inventory reporting and analytics to inform business decisions

Cataloguing & Content Enrichment:

- Ensure accurate and up-to-date product information across the ecommerce platform
- Develop and maintain high-quality product content, including images and descriptions
- Collaborate with content teams to create engaging product experiences

Studio Operations & Coordination:

- Forecast studio operations needs and plan accordingly
- Coordinate with studio teams to ensure timely and high-quality product photography and content creation
- Manage relationships with external vendors and partners

Quality Assurance & Platform Health:

- Conduct quality checks on products going live to ensure accuracy and consistency
- Monitor ecommerce platform performance, identifying and resolving technical issues
- Implement processes to ensure platform health and user experience

Stakeholder Management & Analysis:

- Collaborate with internal stakeholders, including marketing, buying team, and customer service teams
- Analyse sales data, customer feedback, and market trends to inform business decisions
- Develop and present reports on ecommerce performance and insights

Technology & Process:

- Stay up to date with ecommerce trends, technologies, and best practices
- Implement process improvements to increase efficiency and reduce costs
- Collaborate with IT teams to resolve technical issues and implement platform enhancement

About the Company

Founded in 1973 in Bahrain, the Landmark Group has successfully grown into one of the largest and most successful retail organizations in the Middle East. An international, diversified retail conglomerate that encourages entrepreneurship to consistently deliver exceptional value, the Group operates over 900 stores encompassing a retail presence of over 13 million sq. ft. across Middle East, India, Egypt, Turkey, Yemen and Pakistan (franchise operation). The Group employs around 31,000 employees.