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Job description / Role
Summary
- Responsible for Corporate and Room Sales for the hotel.
- A clear understanding of the hotel's business strategies then set goals and determine action plans to meet those goals.
- Update action plans and financial objectives quarterly.
- Identify new markets and business opportunities and increase sales.
- Represent Hotels in various events and exhibitions.
- Implements all sales action plans related to the market areas as outlined in the marketing plan.
- Conducts daily sales calls and arranges site inspection trips to hotels by corporate clients.
- Able to provide Quick and timely responses, immediate communication to the properties, and develop professional long-term business relationships
- Provide the highest quality of service to the customer at all times.
- Participates in sales calls with members of the sales team to acquire new business and/or close on business.
- Executes and supports the operational aspects of business booked
- Able to support hotel service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience.
- Work closely with the Revenue team to ensure proposed rate negotiations meet the financial needs of the hotels.
- Develop strong relationships with all operational departments to ensure working in unity and always striving to achieve the same goals.
- Assess additional training needs based on data gathered and interaction with the sales team from property visits.
- Attending all department and hotel meetings as necessary.
- Targeting key accounts potential for the company.
- Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc.
- Develop relationships within the community to strengthen and expand the customer base for sales opportunities.
Requirements:
Qualifications
- Qualified candidates should possess strong and accurate communications skills.
- Able to handle fast paced international environment where multi-tasking is essential.
- Must have working knowledge and experience sales operations.
About the Company
Hyatt was founded by Jay Pritzker in 1957 when he purchased the Hyatt House motel adjacent to the Los Angeles International Airport. Over the following decade, Jay Pritzker and his brother, Donald Pritzker, working together with other Pritzker family business interests, grew the company into a North American management and hotel ownership company, which became a public company in 1962. In 1968, Hyatt International was formed and subsequently became a separate public company. Hyatt Corporation and Hyatt International Corporation were taken private by the Pritzker family business interests in 1979 and 1982, respectively. On December 31, 2004, substantially all of the hospitality assets owned by Pritzker family business interests, including Hyatt Corporation and Hyatt International Corporation, were consolidated under a single entity, now Hyatt Hotels Corporation.
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