Sales Executive

Job description / Role

Company Description

OUR COMMITMENT TO DIVERSITY & INCLUSION:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.

Job Description

- Prior to preparing an offer, ensure that all necessary information about the event is obtained either from account manager or client direct
- Prepares offer letters according to guest requirements and availability according to company standards and selling strategy
- Follows up on offers sent promptly and systematically and within establish parameters, negotiate rates and amend offer sent, taking all necessary actions to secure the business.
- Maintains generating accounts through various sales activities (face to face sales calls, telephone calls, sight inspections, entertainment) jointly with Accounts Manager.
- Maximizes up selling opportunities by proposing additional events and activities suitable and complimenting to the MICE booking.
- Communicate the final details of all confirmed bookings to the Sales Manager - for the contract to be prepared.
- Obtain client's signature on Booking Contract in a prompt and timely fashion.
- Maintains and updates the Sales & Catering as per company standards.
- Obtains client feedback after each event verbally and through Thank You letter and Guest Questionnaire and communicate the same with all concerned.
- Ensures that the response to any business request is actions within 24 working hours.
- Ensures that availability is checked with sister Hotels and alternative venues are recommended prior to regretting any booking.
- Maintains close communication with the Sales Team in the negotiation process of their bookings.
- Performs all duties & responsibilities in a timely & efficient manner in accordance with established hotel policies to achieve position objectives.
- Handles incoming calls and ensures messages are taken and details are forwarded to the person concerned.
- Attends departmental & communication meeting as requested by Director of Sales.
- Attends major events in hotel & city as requested by Department Head.
- Ensures that selling strategies are adhered to during negotiations and maximizes up selling opportunities whenever possible.
- Ensures comprehensive and up to date knowledge of properties' unique selling points, features, amenities, services and policies with special emphasis on Conference Banqueting facilities.

- Bachelor's degree in business administration, hospitality management, or related field preferred.
- Minimum 2-3 years of experience in sales.
- Communication Skills.

About the Company

A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.

We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making "Feel Welcome" resonate as the finest hotel promise.

From luxury to economy and in every corner of the globe, AccorHotels'​ more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.