Receptionist

Job description / Role

We are seeking a highly organized and friendly Receptionist to join our team in Abu Dhabi, UAE. The ideal candidate will serve as the first point of contact for our clients and visitors, embodying the professionalism and warmth of our organization. You will be responsible for managing front desk operations, handling incoming calls, and providing excellent customer service to ensure a welcoming atmosphere. This role requires excellent communication skills, attention to detail, and the ability to multitask in a fast-paced environment.

Responsibilities:
- Greet and welcome guests as they arrive at the office, ensuring a positive first impression.
- Answer and direct incoming calls to the appropriate personnel in a timely manner.
- Manage the reception area, keeping it tidy and organized, and ensuring that all necessary materials are stocked.
- Handle inquiries from clients and visitors, providing accurate information about the company’s services and operations.
- Schedule and coordinate appointments, meetings, and conference room bookings for staff members.
- Process incoming and outgoing mail and packages, ensuring proper distribution.
- Maintain a secure reception area by monitoring visitor access and issuing visitor badges.
- Assist with administrative tasks such as filing, data entry, and document preparation as needed.
- Support the HR department with onboarding tasks, including preparing welcome kits and conducting initial orientations.
- Collaborate with other departments to ensure efficient communication and workflow.
- Perform other related duties as assigned by management.

- High school diploma or equivalent; additional qualifications in Office Administration or related field is a plus.
- Proven experience as a receptionist or in a similar role, preferably within a corporate environment.
- Proficient in Microsoft Office Suite (Word, Excel, Outlook) and familiarity with office equipment such as printers and fax machines.
- Excellent verbal and written communication skills in English; proficiency in Arabic is an advantage.
- Strong organizational skills with the ability to manage multiple tasks and prioritize effectively.
- A friendly and approachable demeanor with a strong customer service orientation.
- Ability to handle sensitive information with discretion and maintain confidentiality.
- Strong problem-solving abilities and a proactive approach to work.
- Flexible and adaptable to changing work environments and priorities.
- Availability to work full-time, including occasional extended hours if required.

About the Company

The Company manages human resources and salaries in different aspects related thereto which helps our clients to focus effortlessly on their core business and strategic goals without the burden of managing staff and taking care of their affairs, starting from selection and appointment procedures, regulation of employment contracts and determine the contractual obligations with highest international quality standards.