Property Manager

Job description / Role

This role is responsible for overseeing the day-to-day operations of our client properties, ensuring the highest level of service, and maintaining the value and profitability of the real estate assets.

• Property Management: Oversee the management of assigned residential and/or commercial properties, ensuring efficient operation, upkeep, and maintenance. Set, implement and regularly update the PM Policies & Procedures.
• Tenant Relations: Serve as the primary point of contact for tenants. Address tenant inquiries, resolve issues, and maintain high levels of tenant satisfaction.
• Client Management: Attend meetings with the Client and submit the required reports in a timely manner.
• Leasing: Coordinate leasing activities, including marketing properties, screening potential tenants, negotiating lease terms, and conducting property viewings.
• Financial Management: Set and manage the Buildings’ budgets. Understand financial reports, and rental income statements. Ensure timely collection of rent and manage expenses.
• FM Management: Supervise and coordinate with contractors for maintenance, repair, and renovation projects. Approve quotations, work orders completion. Ensure compliance with all contracts, laws, and regulations.
• Fit out Management (for commercial properties): Manage the fit out process on behalf of the Client ensuring full compliance of all stakeholders.
• Market Analysis: Keep abreast of market trends in the UAE real estate market to inform strategic decisions and identify opportunities for growth.
• Compliance: Ensure all properties comply with local laws and regulations, including health and safety standards.
• Undertake any related task as assigned by the Line Manager.

• Full knowledge of the PM Policy & procedures and all related requirements.
• Good understanding of the Facilities Management services and how to manage FM service providers.
• Real Estate Market Knowledge: In-depth understanding of the UAE real estate market, including trends, pricing, and legal requirements.
• Financial Acumen: Ability to set and manage budgets, provide financial reporting.
• Communication Skills: Excellent verbal and written communication skills for interacting with tenants, owners, contractors, and team members.
• Negotiation Skills: Proficiency in negotiating leases, contracts, and resolving disputes.
• Organizational Skills: Strong ability to organize, prioritize, and manage multiple tasks and properties efficiently.
• Problem-Solving Abilities: Ability to identify and resolve issues swiftly and effectively.
• Customer Service Orientation: Commitment to providing high-quality service to tenants and property owners.
• Technical Proficiency: Familiarity with property management software, Microsoft Office Suite, and other relevant technologies.
• Attention to Detail: Keen attention to detail for property inspections, contract review, and compliance with regulations.
• Leadership and Teamwork: Ability to lead and work collaboratively with a team, including managing and coordinating contractors and staff.
• Legal Compliance: Understanding of local laws and regulations related to property management, including health and safety standards.
• Adaptability: Flexibility to adapt to changing market conditions and client needs.
• Cultural Sensitivity: Being culturally aware, especially in a diverse environment like the UAE, to effectively manage properties and relations with various stakeholders.
• Language Skills: Bilingual or multilingual abilities, particularly in English and Arabic, are advantageous in the UAE’s multicultural environment, and is mandatory for Abu Dhabi located positions.

QUALIFICATIONS:
• Degree in Real Estate, Business Administration, or related field.
• Minimum of 5 years’ experience of Residential PM, or 3 years’ experience of Commercial PM.
• Minimum of 2 years’ experience within the UAE.

About the Company

Chestertons is a global real estate services firm with more than 46 offices in 16 countries, operating across the UK, Europe, Asia Pacific, Caribbean, Middle East and North Africa.

We provide expert advice on the purchase, sale and leasing of all types of commercial and residential real estate, including management of property portfolios, valuations and appraisals, as well as capital market advice to help clients to develop viable strategic opportunities from their real estate portfolios.

Are you interested in becoming a new member of the Chestertons Global Network? Join our Global Network and use our brand and expertise to grow your business globally.