Job closed
Ref: HP048-1160
Job description / Role
The purpose of this role is to provide Administrative and Secretarial Support to Regional Head of Wealth Management EMEA.
Key Roles and Responsibilities
Admin & Secretarial duties & tasks
* Phone/ e-mail/ fax management
* Organize general information to staff
* Extends secretarial and administrative support to team members \\
* Responsive to multiple ad-hoc tasks and duties
Diary management
* Works on rolling calendar and agrees meeting dates with line manager, direct reports and facilitators
* Plans manager calendar, schedule meetings and update changes as they arise
* Reserves Audio/ Video links for meetings throughout the year and executes on their due dates
Accounting & Financials
* Works with Finance in processing and paying the monthly invoices
* Maintains manager\'s statistics and prepares claim reports
* Prepares, submits and maintains financial records for audit purposes
* Continuous monitoring and recording of expenditures: Travel & Expense, Medical Claims
* Provides account/credit card reconciliation reports
Support for meetings/function/ events
* Liaises with participants and facilitators
* Follows to execution
* Offers on site & remote assistance as required
Manage logistics and admin as relates to travel
* Assists the manager with travel arrangements & logistics
* Anticipates travel challenges, prepares and coordinates visa, accommodation, overseas transportation etc.
* Offers travel support for other non-executive directors
Understanding of SCB & Office systems
* Awareness of and adherence to SCB Policies (i.e. Travel& Expense/ Gift & Entertainment Policy)
* Assist staff with ensuring office policies and procedures are being adhered to
* Reasonable understanding of how a typical set of bank & facilities works: People Soft/ Travel & Expense/ eProcurement/ RMS/.
* Expert knowledge of administrative software: MS Outlook/ MS Office/ Internet based applications
* Follows process flows within the bank OFFICE related
Records Management
* Creates and maintains a comprehensive filing system, electronic and paper (Laptop/ iPad/Share Drive/ Files Storage)
* Maintains and updates files and ensures high level of confidentiality
* Ensures archives and files are maintained in effective format
Office space Management
* Assists staff with ensuring office policies and procedures are being adhered to
* Monitors and maintains office supplies inventory
* Ensures no confidential documents are left unlocked
* Maintains a safe and secure working environment
* Maintains high standard of office spaces
* Makes arrangements for coffee/water/snacks/lunch for guest and meetings
Meeting rooms management
* Reserves and manages conference/video rooms for department meetings and/or visitors through designated system portal COMMUNICATION 1. Preparation and management of communication
* Proactively improves communication skills
* Prepares written & verbal communications to deliver results
* Builds effective partnership relationships with management teams, their PAs, facilitators, third parties & related pan-group functions
* Has a good understanding of the Bank\'s organization structure
* Maintains a wide network of relationships
LEARNING & DEVELOPMENT
* Attend all mandatory trainings
* Identify and attend training programs/ workshops to improve overall job performance and efficiency
Requirements:
* Relevant administrative, secretarial and marketing experience is essential in this role.
* Relevant qualifications, preferably with university degree or equivalent education preferred. Talent, Skill & Knowledge
* Conceptual thinking - able to structure and organize
* Execution orientation - able to execute and deliver results
* Service and customer centricity
* Influencing and networking
* Presence and communication
About the Company
Standard Chartered Bank started in 1958 in UAE with its first branch in Sharjah. The Group’s business gradually increased in Dubai with the opening of several branches and today, Dubai is the administrative hub of the Middle East and South Asia Region. In its 43rd year, the Bank enjoys the position of having the most extensive branch network among foreign international banks in UAE with 10 branches emirate-wide.
Standard Chartered is an international bank, focused on the established and emerging markets of Asia, Africa, the Middle East and Latin America with an extensive global network of more than 600 offices in over 50 countries. The three principal business groups are Global Markets, Personal Banking and Corporate and Institutional Banking.
In UAE, we are one of the leading banks, offering an extensive range of products and services for personal customers, local companies, multinational corporate and financial institutions.