Operations Executive

Job description / Role

Key Responsibilities:
• Customer Engagement: Serve as the primary point of contact for customers, ensuring timely and effective communication and resolving any issues or concerns they may have.
• Quotation Management: Prepare and manage quotations for land freight shipments, ensuring accuracy and competitiveness.
• Process Compliance: Ensure all operational processes adhere to company standards and industry best practices.
• Regulatory Compliance: Maintain up-to-date knowledge of and ensure compliance with relevant regulations and legal requirements.
• Record Maintenance: Maintain accurate and organized records of shipments, quotations, and customer interactions.
• Collaboration and Coordination: Work closely with internal teams and external partners to ensure smooth execution of shipments and resolve any operational challenges.
• Performance Monitoring and Reporting: Track performance metrics and prepare regular reports on operational efficiency and customer satisfaction.

Requirements:
• Experience: 3-4 years of experience in managing land freight shipments from start to finish.
• Education: Bachelor’s Degree or higher.
• Skills: Strong organizational and communication skills, attention to detail, and the ability to work under pressure.

Preferred Qualifications:
• Previous experience in the shipping and logistics industry in Dubai.
• Familiarity with local and international regulations.
• Experience: 3-4 years of experience in managing land freight shipments from start to finish.
• Education: Bachelor’s Degree or higher.
• Skills: Strong organizational and communication skills, attention to detail, and the ability to work under pressure.

Preferred Qualifications:
• Previous experience in the shipping and logistics industry in Dubai.
• Familiarity with local and international regulations.

Salary:
AED 4,000 to 6,000 per month inclusive of fixed allowances.

About the Company

Future Tense offers Human Resource solutions to a spectrum of organization across India. Future Tense championed the "client delight" concept, where the firm helps institutions to meet their challenging demand of quality human resources in quick time.

We continue to match the client expectations by paying close attention to specifics of the desired positions. We follow it up with meticulous shortlisting to ensure that every candidate interviewed by the client is competent enough for their requirements

Piloting the force at Future Tense is Karuna Agarwal, who brings with her over 10 years rich experience in recruitment and staffing across all levels. With her expertise, we have grown a multi-city clientele and service the HR needs of our clients, with care.

We firmly believe that our clients and candidates both possess unique characters; both need to be aligned for a fruitful and productive relation. We seek to map more than just talent. We believe in mapping characters!