NetSuite Sales Development Manager

Job description / Role

Responsibilities

- Lead teams of SaaS Sales Development Representatives (SDRs) focused on contacting and qualifying prospect accounts to achieve/exceed demand generation targets through targeted outbound campaigns.
- Drive revenue growth through continual quality improvement, coaching your team to help them better understand and address customer needs and challenges.
- Identify, recruit and develop world class Sales Development Representatives, providing an exceptional talent pool for career progression within Oracle.
- Invest in Sales Development Representatives, enabling them to grow professionally.
- Build strong business relationships with all stakeholders (In-country Sales Reps, Sales Managers, Sales Directors and Country Leaders) to deliver on company goals, vision and strategy.
- Conduct ongoing regular coaching & performance appraisals and manage all related performance issues.
- Report regularly to SDR Leadership on the performance of the SDRs in lead qualification, furnishing them with statistics on lead quality and other health metrics of your business.
- Drive the use of a variety of channels such as via social media, email & outbound calling. Ensure compliance to Oracle tools usage and processes.
- Implement programmatic training and development plans.

Career Level - M2

Manages a team of telesales business development representatives for a territory/region. Provides daily operations management of outbound call response and lead qualification functions. Creates product, sales, and business function training programs. Coordinates marketing (direct mail, advertising, etc.) activities with Marketing organizations. Responsible for coaching, performance management, and career development of staff. Participates in the recruiting process and provides hiring recommendations to senior management. Manages budget. Provides support to marketing and sales programs.

- Proven team builder and motivator with previous experience of successful people management within a sales or sales development management environment.
- Excellent coaching skills.
- Strong ability to manage to KPIs across all areas of the SDR function.
- Proactive approach to problem identification and problem solving.
- Strong understanding of telebusiness operations with an ability to understand and analyse the industry and the market and confidence operating in a fast-paced environment.
- Proven ability to align other departments within their organisations to deliver revenue and sales growth.
- Excellent verbal and written communication skills and persuasive skills essential.
- 3-5 years experience in Sales/Business Development management with knowledge of SaaS applications a distinct advantage.
- Fluency to a native-standard in Arabic and English is essential; fluent French is an advantage.

What we will offer you

- A competitive salary with exciting benefits
- Learning and development opportunities to advance your career.
- An Employee Assistance Program to support your mental health.
- Employee resource groups that champion our diverse communities
- Core benefits such as life insurance, and access to retirement planning
- An inclusive culture that celebrates what makes you unique

At Oracle, we don't just respect differences-we celebrate them. We believe that innovation starts with inclusion and to create the future we need people with diverse backgrounds, perspectives, and abilities. That's why we're committed to creating a workplace where all kinds of people can do their best work. It's when everyone's voice is heard and valued that we're inspired to go beyond what's been done before.

About the Company

Oracle offers an integrated array of applications, databases, servers, storage, and cloud technologies to empower modern business. For most companies, flexibility is critical. Oracle provides a wide choice of software, systems, and cloud deployment models - including public, on-premises, and hybrid clouds - to ensure that technology flexes to the unique needs of a business.

Oracle Cloud is a complete, integrated stack of platform, infrastructure, and application services. With advanced scalability and security, Oracle Cloud enables technical agility across the enterprise, connects people to information for clearer insights, and fosters efficiency through simplified workflows.

More than 420,000 customers across 145 countries have harnessed Oracle technology to accelerate their digital transformation.