L&D Specialist - UAEN | Retail | Human Resources

Job description / Role

Job Requisition ID: 159806

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United A"rab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group's entrepreneurship and relentless customer focus enables the organisation to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.

By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.

Overview of the role

The L&D Specialist will be responsible for managing all communications of the Retail Learning & Development, liaising with participants and facilitators, the training delivery/calendar, booking of the venue, collecting attendance, and validating training records to be uploaded in LMS. Additionally, learning material deployment and reporting on the learning/certification progress are a major part of this role.

What you will do
- Provide general administrative support to the Retail Learning & Development function, such as preparing correspondence, minutes, forms, monthly training reports, and other documents.
- Manage all administrative processes supporting employees' training enrollment and maintaining an up-to-date database.
- Arrange and manage internal and regional training events administration end-to-end, including accommodation booking, catering, room booking, and travel as required.
- Act as the focal point and manage the training calendar of the Retail Learning & Development liaising with facilitators/ participants to align their availability for training, workshops, and events.
- Liaise contracts with vendors, creating and following up on purchase orders, ensuring timely approval.
- Oversee and manage purchase orders, ensuring timely approval, goods receipting, and tracking
- Ensure feedback collection mechanisms of all activities are deployed in a timely manner.
- Prepare weekly, monthly, quarterly, and ad-hoc reports.
- Ensure the functioning of the facility and raise timely requests when maintenance, repairs, and interventions are required.
- Deploy, test, and assign learning solutions on SuccessFactors LMS.

Required Skills to be successful
- Computer and Technology literate
- Highly proficient and knowledgeable in MS Office applications; Excel, Word, PowerPoint
- Excellent presentation skills (written and verbal English)
- Strong Analytical skills
- Finance qualification is an advantage
- SAP experience is an advantage

What equips you for the role

Minimum Qualification and Knowledge
- Education : Bachelor's Degree in HR preferred

Minimum Experience
- Minimum 2 yrs. experience in an administrative role in L&D
- Experience working with data, creating reports and dashboards

Behavioral Competencies
- Exemplary customer service
- Ability to work independently and with a team
- Able to adapt to a fast-changing environment
- Ability to multi-task

We're here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish.

Before you click "apply": Please read the job description carefully to ensure you can confidently demonstrate why this opportunity is right for you and take the time to put together a well-crafted and personalised CV to further boost your visibility. Our global Talent Acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our Values of Respect, Integrity, Collaboration, and Excellence.

As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process. We make every effort to review and respond to every application.

About the Company

Established in the 1930's, the Al-Futtaim Group initially operated as a trading enterprise. Rapid development throughout the 1940's and 50's saw it establish itself regionally as an integrated commercial, industrial and services organisation, positioning itself one of the leading business houses in the lower Gulf region. Today, it operates collectively over 40 companies bearing the Al-Futtaim name, dominates many market segments in the UAE, and has expanded its sphere of operation to include Bahrain, Kuwait, Qatar, Oman and Egypt.

The Group comprises a diverse range of strategically positioned operating subsidiaries and associate companies, structured to give the Al-Futtaim Group the flexibility and versatility to keep ahead of local competition while keeping pace with the ever-evolving global business scenario. The Groups continued investment in world-class systems technology is clear evidence of its commitment to maintain leading edge performance and service delivery.

The success of the Al-Futtaim Group can be attributed to a business approach that combines the ability to change with the traditional values of integrity, service and social responsibility that define its core business philosophy. This, linked with the Groups belief in decentralisation, gives the heads of the operating companies a high degree of functional autonomy and authority, providing the Group with essential flexibility, and individual employees a clearly defined work culture and sense of responsibility.