IT Support Engineer cum Web Developer

Job description / Role

IT Support:

• Providing technical support to employees for hardware, software, and network-related issues.
• Troubleshooting and resolving IT problems promptly to minimize downtime.
• Setting up and configuring new computers, printers, and other IT equipment.
• Managing and maintaining the company's IT infrastructure, including servers, routers, switches, and other network devices.
• Monitoring network performance and security, identifying and addressing any issues.
• Conducting regular backups of critical data and ensuring data integrity and availability.
• Managing user accounts and permissions, including creating, modifying, and disabling accounts as needed.
• Assisting with IT procurement, including researching and recommending hardware and software purchases.
• Providing training to employees on IT systems and best practices.
• Maintaining an inventory of IT assets, including hardware, software licenses, and warranties.

Web Development:

• Designing and developing landing pages for marketing campaigns, ensuring they are visually appealing and optimized for conversions.
• Creating and maintaining the company website, including updating content, adding new features, and ensuring the website is mobile-friendly and accessible.
• Developing and implementing web applications or tools to support business operations, such as property listings, customer portals, or online forms.
• Integrating third-party APIs or services into the company's website or web applications as needed.
• Ensuring website security by implementing best practices, such as SSL certificates, secure coding, and regular updates.

Server and Email Management:

• Managing company servers, including installation, configuration, and maintenance of operating systems and server software.
• Configuring and managing email services.
• Monitoring server and email performance, troubleshooting issues, and optimizing configurations for reliability and efficiency.
• Implementing email security measures, such as spam filtering, antivirus protection, and encryption.
• Providing technical support to employees for email-related issues, such as setting up email accounts on various devices or resolving delivery problems.

• Bachelor’s degree in information Technology or related discipline.
• Certification in Microsoft Technologies, Virtualization Technology, Cloud Computing, Storage are desirable.
• Minimum of 3 years of experience UAE or Middle East.

About the Company

A real estate advisory firm committed to helping investors and residents make the right decision when it comes to buying a property in Dubai. Over the years, we have helped thousands of property buyers swiftly navigate through to the right investment opportunity, time and again. It’s the reason why we have a huge number of longstanding clients.

At USHRE, we cater to a wide range of real estate needs. Whether you're looking to invest in a home that suits your tastes and financial goals or a discerned homeowner looking to, we have the framework required to bring your dreams to reality.

Our professional team of agents have been trained to deliver sound advice and guidance to clients as well as prospects. We have developed a multi-lingual, multi-cultural team of agents specializing in every other freehold area in Dubai.