Hostess

Job description / Role

Overview

TRYP by Wyndham Dubai

Join TRYP by Wyndham Dubai for a rewarding career where exceptional hospitality defines every guest's stay.

Located in Barsha Heights, TRYP features 650 modern rooms spanning studios to premium suites, catering to business travellers and families alike. As an urban retreat, TRYP has a host of premium facilities, including three dining venues, a co-working space, a fitness centre, and a spa, while various cafés, restaurants and supermarkets can be found within walking distance. Conveniently located near the Dubai Metro Station and major thoroughfares, TRYP offers easy access to the city's amenities. Additionally, in its pursuit to blend city living with beachfront relaxation, TRYP offers guests complimentary access to Soluna Restaurants and Beach Club on the Palm Jumeirah.

Elevate your hospitality career with us and contribute to unforgettable guest experiences in one of Dubai's most dynamic locales.

Job Description

- Responsible for doing all preparations for the service, like preparing table planning and menu's.
- Ensure all menus and are clean and ready for operation on floors.
- Any specific menus (buffet, brunch, promotions and etc.) have been printed and are ready for use.
- Making sure to work with clean equipment and surfaces.
- To ensure that Micros is correctly set-up according to the meal period.
- Ensure to be fully aware about the promotions and discounts.
- Ensure daily emails and serVeme reservation have been checked.
- Making sure that he/she is always enthusiastic and delivering great service to all guests, is the first contact for the guests and should always be aware of that in answering phone or speaking with the guests directly.
- To prepare the table plans according to reservation sheets.
- Keeping an eye on guests when they move or something changes and communicating this with waiting staff and kitchen.
- Taking orders and giving information to guests if required and clearly communicating this to colleagues.
- Record guest preference and record in guest history folio.
- Communicating with the chef or kitchen for any special request, dietary requirements or restriction from the guests.
- During the service the hostess should be able to deal with challenges, changes and keep an eye on table turnovers.
- If necessary preparing orders like drinks and preparing snacks, bread.
- Responsible for cleaning tasks during and after service.
- Attend departmental meetings if required.
- Check with managers or coordinator for any large party reservations.
- Ensure package forecast for HB, BB and FB are printed every day.
- To wish "Farewell" to all guests, encouraging repeat customers.

Desired Skill & Expertise

- Fun/outgoing personality/Female hostess experience essential.
- Receive and seat the guests and having good communication with the waiting staff and kitchen about the guests.
- Maintains great customer service to all guests.
- Previous customer service experience required.
- Flexibility to respond to a range of different work situations.
- Excellent reading, written and oral proficiency in English
- You're not just bringing your abilities, but also your character

About the Company

The First Group is a British-owned international property development company based in Dubai. The focus is on delivering innovative overseas property developments and solutions to meet the demands of the international property investment market.

As an emerging property market specialist and one of the region\\'s leading independent serviced residential and commercial building developers, The First Group prides itself on offering clients quality off-plan developments, unrivalled services and pioneering products for the finest investment opportunities in Dubai and the Northern Emirates.

With over 20 years\\' experience in the international property market and unparalleled commitment to excellence in all areas, including construction, design, finish and service, choosing to invest with The First Group offers a reliable and secure investment in one of the world\\'s most lucrative property markets.