Job closed
Ref: KP054-1720
Job description / Role
Growth - Assistant Manager / Manager
Deloitte, established globally in 1845, is the world's largest and leading professional services firm, providing audit and assurance, tax, consulting, financial advisory, and risk advisory services to public and private clients spanning multiple industries. We are present in more than 150 countries, and as the world's largest management consulting business, Deloitte is distinct in its ability to help clients solve their most complex problems, from strategy to implementation.
Deloitte has a proud legacy in the Middle East region, with an uninterrupted presence since 1926, and is present across 29 offices in 15 countries. Over the last 96 years, we have served as trusted advisors for clients. Deloitte's presence in the region has contributed to the advancement and growth of the professional services industry in the region.
We have received numerous awards in the last few years, such as Brand Finance's strongest and most valuable "commercial services" brand in the world (2022), the Great Place to Work® and Best Workplaces™ in the UAE (2022), the Great Place to Work® and Best Workplaces™ in the KSA (2022), and "World's Most Attractive Employers" (2022). These awards are a recognition of how Deloitte makes an impact that matters to its clients, talent, and society.
We invest in outstanding people of diverse talents and backgrounds and empower them to achieve more than they could elsewhere. Our work combines advice with action and integrity. We believe that when our clients and society are stronger, so are we. Our organization has grown in scale and diversity, providing services across the region, with our shared culture remaining the same. We aim to help clients realize their ambitions, make a positive difference in society, and maximize the success of our people. This drive fuels the commitment and humanity that run deep through our every action.
Our Purpose
Deloitte makes an impact that matters. Every day we challenge ourselves to do what matters most-for clients, for our people, and for society. We serve clients distinctively, bringing innovative insights, solving complex challenges, and unlocking sustainable growth. We inspire our talented professionals to deliver outstanding value to clients, providing an exceptional career experience and an inclusive and collaborative culture. We contribute to society, building confidence and trust in the markets, upholding the integrity of organizations, and supporting our communities.
Our shared values guide the way we behave to make a positive, enduring impact:
During your tenure as an Account Manager, you will support the Strategic Account Lead Partner (LCSP) for one of the largest public sector entities in the region. Working with the LCSP and account leadership teams, you will act as one of the main point of contact for Account Planning, Account Operations, Marketing/Eminence, Knowledge Management and other Strategic Initiatives.
Account Planning
- Support the LCSP to develop, drive and implement account strategies and initiatives; coordinate account planning across service lines and for the different regions.
- Support LCSP in monitoring and supporting the deployment of the multiple initiatives within the priority accounts program.
- Monitor priority account performance - provide regular reports on priority accounts financial and other performance indicators.
- Responsible for the preparation of material for account lead calls which include pipeline, year to date revenue and revenue against plan.
- Proactively manage priority account meetings, track and follow up on key actions/next steps and report progress on a monthly basis.
- Support LCSP and the account team to ensure that the account plan for all the priority accounts are updated regularly.
Account Operations
- Prepare and analyze account performance information against the financial year Plan.
- Responsible for the reporting of monthly performance documents which highlight revenue, account performance, and pipeline at the overall account level and for priority accounts.
- Develop and distribute monthly account newsletter.
- Proactively manage all ad-hoc account reporting requests - Global and regional.
- Support LCSP in Annual Account planning and Target setting process.
Marketing/Eminence and Knowledge Management
- Support the execution of client activities; source relevant support across the organization including marketing, communications, and events.
- Create the calendar of account marketing/eminence activities.
- Work with the Brand, Marketing and Communication team to help develop the eminence execution plan.
- Coordinate with the sector team in creation of Account/Sector Go-to-Market documents.
Other Strategic Initiatives
- Track Account Funding Status.
- Support the Leader in Managing Quarterly Account Workshop.
Leadership Capabilities:
- Build own understanding of our purpose and values; explores opportunities for impact.
- Demonstrate strong commitment to personal learning and development; acts as a brand ambassador to help attract top talent.
- Understand expectations and demonstrates personal accountability for keeping performance on track.
- Shows flexibility and positive attitude.
- Actively focus on developing effective communication and relationship-building skills.
- Understands how their daily work contributes to the priorities of the team and the business.
Requirements:
Qualifications:
- Bachelor/Master's degree, preferably in Business Administration, Economics, Marketing or any other related business studies.
- English language fluency required; Arabic is a plus.
- Proficiency (advanced) with Excel and PowerPoint.
- Experience in the Government & Public Services industry is a plus.
- Able to work effectively with stakeholders in a matrix and multi-cultural organization.
- Possess strong project management/reporting skills.
- Good and confident communicator who can interact with leadership.
About the Company
Deloitte is the world's largest and leading professional services firm, providing audit & assurance, consulting, financial advisory, risk advisory and tax and services to public and private clients spanning multiple industries, whether they are in the energy, communications, oil and gas, financial services, family businesses, healthcare, public or education sectors among others.
With a globally connected network of member firms in more than 150 countries and territories, Deloitte brings world-class capabilities and high-quality service to clients, delivering the insights they need to address their most complex business challenges. Deloitte's more than 250,000 professionals are committed to becoming the standard of excellence.
Deloitte & Touche (M.E.) is a member firm of Deloitte globally and is the first Arab professional services firm established in the Middle East region Deloitte & Touche (M.E.) is a member firm of Deloitte Touche Tohmatsu Limited (DTTL) and is a leading professional services firm established in the Middle East region with uninterrupted presence since 1926 with 26 offices in 15 countries to date. What distinguishes Deloitte member firms in the Middle East is the global and regional expertise and know-how offered through specialized and highly knowledgeable talent. Deloitte aims to offer the best services to its clients through a team with more than 3,300 partners, directors and staff in the Middle East which guarantees effective communication with clients and a deeper understanding of their needs. It is a Tier 1 Tax advisor in the GCC region since 2010 (according to the International Tax Review World Tax Rankings). It has also received numerous awards in the last few years which include best employer in the Middle East, best consulting firm, the Middle East Training & Development Excellence Award by the Institute of Chartered Accountants in England and Wales (ICAEW), as well as the best CSR integrated organization.
Deloitte drives progress. Our practices around the Middle East support clients become leaders wherever they choose to compete. We invest in outstanding people of diverse talents and backgrounds and empower them to achieve more than they could elsewhere. Our work combines advice with action and integrity. We believe that when our clients and society are stronger, so are we.
Our Purpose
Deloitte makes an impact that matters. Every day we challenge ourselves to do what matters most-for clients, for our people, and for society. We serve clients distinctively, bringing innovative insights, solving complex challenges and unlocking sustainable growth. We inspire our talented professionals to deliver outstanding value to clients, providing an exceptional career experience and an inclusive and collaborative culture. We contribute to society, building confidence and trust in the markets, upholding the integrity of organizations and supporting our communities.
Our shared values guide the way we behave to make a positive, enduring impact:
- Integrity
- Outstanding value to markets and clients
- Commitment to each other
- Strength from cultural diversity
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