Freight Forwarding Officer

Job description / Role

Position Title: Freight Forwarding Officer
Employment Type: Full Time
Salary: all inclusive depending on experience and qualifications
Job Location: Dubai, UAE

About the Client:
A Dubai based international shipping vessel agency servicing Africa and Europe.

Job Description:
• Work closely with carriers, trucking companies, airlines, and shipping lines to ensure the seamless movement of cargo on the back end of operation.
• Prepare and manage all necessary shipping documentation, including commercial invoices, packing lists, bill of lading, customs forms, and other relevant paperwork. Ensure accuracy and compliance with international trade regulations and customer requirements.
• Support Sales Manager with sales and follow up on negotiations.
• Provide excellent customer service by responding to inquiries, providing shipment status updates, addressing customer concerns, and ensuring customer satisfaction throughout the shipping process.
• Monitor and track shipments in real-time to ensure on-time delivery. Proactively identify any potential delays or issues and implement corrective actions

Qualifications:
• 43 years old and below
• Diploma or any relevant certificates
• At least 3 years of experience in the same role from Freight/Cargo - Shipping type of Logistics
• Must have handled Project Logistics and Aid or Relief Logistics
• Has a knowledge and experience in dealing with African market in shipping is an advantage
• Candidates who can join immediately will be prioritized

About the Company

RTC-1 Employment Services is a licensed recruitment firm based in Dubai, UAE. Our team has been in the market since 2004 and we are supporting various industries with their staffing needs across the Middle East and Africa.