Bartender (Pool & Beach)

Job description / Role

Company Description

Fairmont The Palm is a luxury, world-class resort located on the iconic Palm Jumeirah Island in Dubai. The hotel features 391 guest rooms and suites with dedicated Fairmont Gold rooms and lounge. A total of 11 food and beverage outlets on property offer international dining options including Michelin Guide recommended 2022 and 2023 Little Miss India, Frevo - Brazilian Churrasco experience, Seagrill Bistro, Ba Restaurant and Lounge, Blowfish, Flow Kitchen, The Cigar Room, Vuvuzela and others. Fairmont The Palm also features an expansive pool and beach area with a health club, Serenity Spa Dubai - The Art Of Well Being and the Fairmont Falcons Kids' Club.

Job Description

- Warmly welcoming every guest and establishing a professional connection by respectfully interacting with them and understanding their needs
- Check identification of the guest to make sure they meet age requirements for purchase of alcohol and tobacco products.
- Mix drinks, cocktails and other bar beverages as ordered and in compliance with hotel standard drink recipes.
- Prepare alcohol or non-alcohol beverages.
- Service Wine and Beer to guests.
- Arrange bottles and glasses to make attractive displays.
- Assess customers' needs and preferences and make recommendations
- Ability to Sell or influence others for up selling and suggestive selling.
- Provide recommendations and suggestions to guest for choosing Drinks and Snacks.
- Serve customers in a friendly and helpful manner.
- Keep the bar counter and work area neat and clean at all times.
- Provide guidance to guests on resort activities, dining options and general resort and Regional information.
- Determine when a customer has had too much alcohol and if required refusing any further serving on a polite way.
- Demonstrate a thorough knowledge of food and beverage products, menus and Promotions
- Ensure bar always will remain clean and tidy during the service and after the service.
- Clear ashtrays as and when required.
- Wash glassware and utensils after each use.
- Maintain a clean working area by sweeping, vacuuming, dusting, cleaning of glass doors and windows, etc. if required.
- Perform physical activities such as lifting and stooping.
- Maintain liquor, tobacco inventories and consumption.
- Collect payment for drinks served and balance all receipts.
- Handle an assigned house bank and follow all cash handling procedures as per hotel standard.
- Prepare inventory or purchase requisitions as needed to replenish supplies.
- Ensure that the assigned bar area is fully equipped with tools and products needed for Mixing beverages and serving guests.
- Stay guest focused and nurture an excellent guest experience
- Comply with all food and beverage regulations
- Perform other duties as and when assigned by the hotel management.
- Must be able to communicate in English writing and speaking and other languages are advantages. Good personality and Positive interpersonal skills required.
- Other duties as assigned

- Excellent reading, writing and oral proficiency in English
- Experienced in all aspects of restaurants service
- Must be well-presented and professionally groomed at all times
- Excellent leader and trainer with strong interpersonal skills and attention to detail
- Ability to coordinate and prioritize multiple tasks
- Should have pleasing personality.
- Excellent guest service skill.
- Good knowledge of food and beverage service.
- Able to stand for long hours and work in the heat the whole shift, as this role will be based in our Pool & Beach
- Passion for guest service

About the Company

A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.

We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making "Feel Welcome" resonate as the finest hotel promise.

From luxury to economy and in every corner of the globe, AccorHotels'​ more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.