Assistant ICT Engineer

Job description / Role

From August 2024 we are seeking to appoint an Assistant ICT Engineer to join our administration team.

About the Role
- Successful candidate will be responsible to provide support to the ICT Engineer in supporting the maintenance of all ICT equipment in the school.
- You will be responsible for facilitating and providing IT support to all administrative and educational staff.
- You will ensure best practices for the use of systems, applications, the Intranet portal and the Internet.

- Your main responsibilities will include installing, configuring, maintaining and administrating hardware, software and infrastructure equipment in all areas of the school such as offices, classrooms and labs. You will troubleshoot any problems arising from the IT equipment and respond to emergency calls around the school environment.
- You will be responsible for following company procedures for back-ups, security or restoration of all IT equipment and software.
- You will maintain a record of the licenses, hardware and passwords.
- You will also collaborate and interact with IT staff within the School Support Centre and in other GEMS schools where appropriate.

About the Company

GEMS Education is a pioneering education company with an international network of award winning K-12 schools. Over the past 55 years GEMS has grown from one school to being a truly global company with one incredible mission – to make quality education available to every student. Over 20,000 education professionals unlock the potential of over 250,000 students across 14 countries each and every day, preparing children of all ages for real world success.