Airside Service Delivery Supervisor Trainee

Job description / Role

Airside Service Delivery Supervisor Trainee - Emiratisation Program

Are you ready to embark on an exhilarating journey into the world of aviation in Ground Operations? Our National Trainee Supervisor Program in Airside Operations is your ticket to a dynamic and fulfilling career in this exciting industry.

dnata services on the ground keep the world in the air. We're one of the largest air services providers in the world, and you'll find us in over 80 countries offering expertise in ground handling, cargo, travel and flight catering. We're growing fast, and we're looking for people with imagination and creativity to join our team of more than 40,000 people. We want potential stars to help us deliver on the promises our customers make. Be a part of our success story.

The program aims to equip participants with a comprehensive understanding of various business functions and their strategic importance within organizations. The program will last 18 months on EK.05 and upon passing you will be moved into a role on EK.06. This program will include a combination of attachments, courses, and On Job Training. It will cover a wide range of topics.

Job Purpose:

To provide expertise and leadership during shifts to enhance service quality, address operational challenges, and ensure safety, efficiency, and a customer-focused environment. The role involves overseeing baggage handling, coordinating airside activities for timely departures while adhering to all regulatory and safety standards.

Successful candidates will undergo a structured 18-month development program designed to provide the necessary guidance and learning to succeed in their roles and progress to higher responsibilities.

- 1 year work experience
- Fluency in verbal and written English
- UAE Nationality (Passport & Khulasat Al Qaid)

Note: Ministry of Higher Education attestation is required for certificates

Benefits:
- Competitive Salary
- Comprehensive medical coverage
- Travel concessions on Emirates
- Annual leave ticket
- Pension benefits (if applicable)

Recruitment Process:
- Submit your complete application and ensure all required documents attached
- Group Assessment Activity or HireVue: On Demand video interview
- Interview/Assessment

Knowledge and Skills:
- Preferably understanding of the Aviation Industry products and services (Airline, Ground Handling, logistics), aviation terminology and Industry regulations for the assigned work area.
- UAE driving license (for airside-based roles)
- Preferably First Aid trained.
- Good communication, writing skills.
- Adaptable to work in a diverse / multicultural environment on shifts
- Proficient Customer Management, planning, organizing and data and analysis skills.
- Proficient IT and Computer Literacy skills

About the Company

A fast-growing international airline with one of the youngest fleets in the sky and more than 400 awards for excellence worldwide.