JOB DESCRIPTION / ROLE
Job Description
Thrive in an environment where care and kindness are at the heart of everything we do. With us, you can take pride in being part of a wider global team leading the way in local sustainability initiatives.
As the Executive Housekeeper you will be responsible for one of the biggest departments in the hotel. Your influence on the team will ensure the delivery of an exceptional guest experience. You will leverage your experience and expertise to oversee all housekeeping operations.
- strive to achieve excellence, overseeing the expert cleaning of guest rooms and public areas.
- develop and engage your team with guidance and training focusing on guest service; enabling a culture of personalized guest attention and care.
- ensure the standards of cleanliness and guest comfort are maintained in accordance with our elevated standards.
- support the General Manager in forming and executing the hotel's strategic plan, and working with the Senior Leadership team to drive overall hotel's performance
Requirements:
- You will hold previous leadership experience within Housekeeping and have a clear comprehension of luxury market expectations.- Proven experience with cost control, including payroll, expenses and forecasting is essential.
- Exceptional communication and organizational skills.
- Demonstrated ability to coach, mentor, develop and inspire teams.
- Strong focus and passion for hotel operations.
- Strong working knowledge of Microsoft Outlook, Microsoft Office and Opera.
- Confident & articulate communication, negotiation, relationship and networking skills
ABOUT THE COMPANY
A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.
We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making "Feel Welcome" resonate as the finest hotel promise.
From luxury to economy and in every corner of the globe, AccorHotels' more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.
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