JOB DESCRIPTION / ROLE
Company Description
Banyan Group is one of the world's leading independent, multi-branded hospitality groups centered on the purpose-driven mission of stewardship and wellbeing while offering exceptional, design-led experiences.
The Group's diversified portfolio of hotels, resorts, spas, galleries, golf and residences features an ecosystem of 10 global brands, including the award-winning Banyan Tree, Angsana, Cassia, Dhawa and Laguna, and the highly anticipated new brands of Homm, Garrya, Folio, and two new Banyan Tree brand extensions - Escape and Veya.
Established in 2008, with the goal of advancing people development and management excellence, Banyan Tree Management Academy has nurtured over 10,000 associates across 23 countries. The Group is recognised for its commitment to environmental protection and community development through its Banyan Tree Global Foundation. Operating over 70 hotels in 17 countries, it has over 50 new properties in the pipeline.
Banyan Tree Dubai is an urban sanctuary of well-being on the tranquil shores of Bluewaters Island. With elegantly appointed rooms and suites, incredible dining, Asian-inspired hospitality, and recreation, the resort is an oasis for lasting memories. Fronted by 500m of a pristine, private beach with uninterrupted views of the Arabian Gulf and backed by the iconic Ain Dubai, Banyan Tree Dubai boasts 3 chilled outdoor pools, a fully-serviced beach, the award-winning Banyan Tree Spa, a fitness centre and 5 dining options.
Job Description
You are at the heart of the hotel! As a Laundry Attendant, you will take ownership of guest rooms, ensuring that our guests are provided with a clean, comfortable space, and be a part of creating a memorable experience for them.
- To ensure that all guest and other hotel laundry is processed quickly and efficiently, in line with the laundry requirements.
- To ensure the safe storage, care and use of any chemicals, to protect themselves and colleagues from incorrect or dangerous usage.
- Use the laundry machines in line with their operating instructions, taking account of weight restrictions, and other requirements.
- Take initiative to add a personalized experience for the guest
- Take ownership of guests' privacy and belongings, while ensuring exceptional service
Requirements:
QualificationsExperience/Certificates/Education
- High school diploma or equivalent is preferred
- Proven experience in laundry / housekeeping or a related field preferably in a luxury hotel setting.
- Knowledge of cleaning methods, materials, and equipment.
- Strong attention to detail and organizational skills.
- Friendly and hospitable approach, prioritizing customer satisfaction.
- Excellent communication and interpersonal abilities.
- Ability to work independently and as part of a team efficiently in a dynamic and fast-paced environment.
- A passion for delivering exceptional customer service.
- Ability to work effectively and contribute in a team.
- Self-motivated and energetic.
- Maintain a clean, tidy, and well-groomed appearance consistently.
Physical Requirements:
- Ability to lift and carry moderate to heavy loads.
- Stamina to be on your feet for extended periods.
- Flexibility to bend, stoop, and reach.
Additional Information
We are dedicated to fostering your growth and success every step of the way. We understand the importance of providing you with the support, training, and leadership necessary to excel in your role. That's why we offer comprehensive training and development programs tailored to sharpen your skills and elevate your expertise in the luxury hospitality sector. Your journey with us is not just about achieving your goals but also about continuously refining your capabilities and making meaningful contributions to our shared success.
ABOUT THE COMPANY
A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.
We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making "Feel Welcome" resonate as the finest hotel promise.
From luxury to economy and in every corner of the globe, AccorHotels' more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.
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