Senior Housekeeping Supervisor

Company Description

Sofitel Al Khobar The Corniche

French luxury and local cuisine in the world's most exciting city

The magnificent 5-star Sofitel Al Khobar the Corniche hotel is a triumph of contemporary architecture. Luxury is the key word for this hotel located in the heart of the vibrant city of Al-Khobar with its thriving business district and convention centre. By joining Sofitel, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.

Job Description

- Consistently offer professional, friendly and engaging service
- Lead and assist the Housekeeping Manager in the day-to-day operation of the department and ensure service standards are followed
- Conduct regular inspections of all guest rooms / Public Areas
- Identify training needs and train all Supervisors and Colleagues as required
- Work closely with the Maintenance department to address all guest room repairs and ensure proper communication channels are followed through
- Address all guest concerns and react quickly, logging and notifying proper departments accordingly.
- Balance operational, administrative and Colleague needs
- Follow departmental policies and procedures
- Report necessary maintenance items
- Follow all safety and sanitation policies
- Assists with other responsibilities and duties in the absence of a team members or other tasks assigned by the manager.
- Follows all policies and procedures ascertained by the hotel

Requirements: