Sales Coordinator

Job Description

- Composes letters on behalf of the Director of Sales.
- Ensures all correspondence is filed in a methodical systematic basis.
- Attends meetings, records and distributes the minutes and follows up on action items if requested by the Director of Sales.
- Maintains a database of contacts, which may be required by the Sales and Marketing team.
- Use a diary or to-do list for daily assignment/task.
- Ensure that trace file is checked and action(ed) on a daily basis.
- Handle telephones/calls as per the hotel standard and takes messages and priorities where necessary and inform the concern guest
- Ensures all outgoing correspondence is typed, proof read and distributed or sent to the highest possible standard.
- Prepares letters, memos and other correspondences on behalf of the Director of Sales.
- Sets up a filing system for all relevant and important correspondence or documents.
- Sets up a commercial database according to specific sources, updates and maintains the systems accurately
- Update guest database regularly.
- Implements a daily follow up system.
- He/she is familiar with all related company documentation and especially with the relevant Operational Standards Manual for his/her field of responsibility.
- Be proactive and use good judgement when dealing with challenging situations.
- Be transparent in your motives, methods and expected results

Requirements: