Senior Supervisor - M2M & IOT Connectivity

Orange

Cairo, Egypt

Posted on: 10 Sep 2024

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JOB DESCRIPTION / ROLE

Employment: Full Time

About the role

Purpose of the job
- Develop and execute a comprehensive M2M & IoT connectivity strategy aligned with the company's overall business objectives and market trends.

Duties and responsibilities

- Drive the creation and launch of innovative IoT connectivity offerings that address customer pain points, generate revenue growth, and improve profitability.
- Cultivate an environment of innovation by identifying new market opportunities, exploring emerging technologies, and developing disruptive solutions.
- Own the entire product lifecycle, from concept development to market launch, including defining product vision, setting roadmap, and managing product development.
- Ensure a seamless customer experience by mapping customer journeys, identifying touchpoints, and implementing processes to optimize satisfaction.
- Lead the development and execution of a robust SIM management tool roadmap to enhance operational efficiency and customer value.
- Build and maintain strong relationships with internal and external stakeholders to facilitate collaboration, align objectives, and ensure timely project delivery.
- Develop and execute effective go-to-market strategies to launch new IoT connectivity offerings and drive adoption.
- Serve as the subject matter expert on IoT connectivity, providing guidance and support to internal teams.
- Analyze market trends, competitor activities, and customer feedback to inform product strategy and roadmap.
- Measure and report on product performance using key metrics to identify areas for improvement and optimization.

Requirements:
Education
- University Degree with Engineering or Computer Science background.

Experience
- Minimum of 5 years of overall experience.
- A minimum of 2 years of experience in Presales, product management and/or marketing.
- Prior experience in mobility and/or IoT portfolio management is a plus.

Skills and Abilities:
- Analytical Skills
- Critical thinking
- Problem Solving
- Go-to-Market Strategy
- Presentation skills

ABOUT THE COMPANY

Orange is one of the world’s leading telecommunications operators with sales of 43.5 billion euros in 2022 and 136,000 employees worldwide at 31 December 2022, including 75,000 employees in France. The Group has a total customer base of 287 million customers worldwide at 31 December 2022, including 242 million mobile customers and 24 million fixed broadband customers. The Group is present in 26 countries. Orange is also a leading provider of global IT and telecommunication services to multinational companies under the brand Orange Business.

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