JOB DESCRIPTION / ROLE
Job Description
- Respond to first level of support tickets
- Provide technical expertise and support to the sales team throughout the sales cycle
- Work closely with customers/partners to understand their needs and design solutions that meet their specific requirements Lead customer facing demonstrations, proof of concepts, and RFP technical solution design and responses
- Provide competitive insight and trends in support of sales pursuits.
- Assist with the development and delivery of pre-sales training to customers and partners
- Develop and maintain a deep understanding of Fortinet products and services, as well as our competitors' solutions
Requirements:
Personal Skills- Excellent English and Arabic Business and Technical writing skills
- Excellent communications, presentations and interpersonal skills
- Ability to work independently and as part of a team
Technical Skills
- Excellent knowledge of Fortinet portfolio
- Good knowledge of networking and other security Vendor (Cisco, Kaspersky, Juniper, Forcepoint)
- Preferred: Fortinet Certifications FCA, FCP or Equivalent
Education
- Bachelor of Science degree in Computer Engineering, Information Technology or equivalent.
ABOUT THE COMPANY
Giza Systems, a leading systems integrator in the MEA region, designs and deploys industry-specific technology solutions for asset-intensive industries such as the telecoms, utilities, oil and gas, hospitality and real estate among other market sectors. We help our clients streamline their operations and businesses through our portfolio of solutions, managed services, and consultancy practice. Our team of 1000 professionals are spread throughout the region with anchor offices in Cairo, Riyadh, Dubai, Doha, Nairobi, Dar-es-Salaam, Abuja, Kampala and New Jersey, allowing us to service an ever-increasing client base in over 40 countries.
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