Senior Housekeeping Supervisor

Job description / Role

Company Description

Sofitel Al Khobar The Corniche

French luxury and local cuisine in the world's most exciting city

The magnificent 5-star Sofitel Al Khobar the Corniche hotel is a triumph of contemporary architecture. Luxury is the key word for this hotel located in the heart of the vibrant city of Al-Khobar with its thriving business district and convention centre. By joining Sofitel, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.

Job Description

- Consistently offer professional, friendly and engaging service
- Lead and assist the Housekeeping Manager in the day-to-day operation of the department and ensure service standards are followed
- Conduct regular inspections of all guest rooms / Public Areas
- Identify training needs and train all Supervisors and Colleagues as required
- Work closely with the Maintenance department to address all guest room repairs and ensure proper communication channels are followed through
- Address all guest concerns and react quickly, logging and notifying proper departments accordingly.
- Balance operational, administrative and Colleague needs
- Follow departmental policies and procedures
- Report necessary maintenance items
- Follow all safety and sanitation policies
- Assists with other responsibilities and duties in the absence of a team members or other tasks assigned by the manager.
- Follows all policies and procedures ascertained by the hotel

- Previous supervisory experience required
- Computer skills specially in Microsoft applications an asset
- University/College degree in a related field is an asset
- Excellent communication and organizational skills
- Strong interpersonal and problem solving abilities
- Highly responsible & reliable
- Ability to work cohesively as part of a team
- Ability to focus attention on guest needs, remaining calm and courteous at all time

About the Company

A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.

We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making "Feel Welcome" resonate as the finest hotel promise.

From luxury to economy and in every corner of the globe, AccorHotels'​ more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.