Security Agent

Job description / Role

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.

- Ensuring security and safety of all property, guests and employees
- Regular floor patrols, cash counts and crowd control
- Providing excellent guest service
- Assisting in the orientation of new staff to hotel's security procedures
- Conducting security assessments to determine if hotel guests, employees and assets are properly protected
- Correcting and reporting of fire hazards, health and safety hazards
- Operating as a member of the Emergency Response Team
- Reporting and investigating occurrences of accidents, complaints, criminal activity, and crisis situations
- Responding to all alarms- perimeter door, local and hold-up
- Handling lost and found in conjunction with the Housekeeping Department
- Knowledge and application of Municipal, Provincial, and Federal statutes with attention to the Trespass to Property Act
- Key control involving departmental audits and maintenance of key records
- Maintaining computer records of all actions in a Daily Activity Report

- Excellent organization skills,
- Written and oral communication skills.
- Computer knowledge of Word Perfect
- Ability to work with and learn security related technologies e.g.
- Lock systems, camera systems.
- Ability to effectively work with others in critical stress or emergency situations e.g. fire alarms, first aid, supporting emergency personnel.
- High level of confidentiality when handling guest information

Sofitel Shahd Al-Madinah boasts a landmark location in the center of Madinah, a short walk from the northern entrance of the Al-Masjid an-Nabawi. The property features 469 keys, including the most luxurious suite in Madinah, two- and three-bedroom suites, three dining outlets, an executive lounge, two meeting rooms and a fitness center with a gym, stand out as a beacon of modern luxury and French savoir-faire, blending the brand's unique sense of joie de vivre with the very best of the local.

About the Company

A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.

We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making "Feel Welcome" resonate as the finest hotel promise.

From luxury to economy and in every corner of the globe, AccorHotels'​ more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.