Operations Executive

Job description / Role

Job Requisition ID: 162882

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United A"rab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group's entrepreneurship and relentless customer focus enables the organisation to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.

By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.

Overview of the role:

Support Sales by planning, organizing, and implementing operational systems that enable seamless back-office services. Responsible for office functions, developing office procedures, organizing, and coordinating operations in order to ensure organizational effectiveness and efficiency. Supporting in sales planning and operations by developing the reports and analyzing the data.

What you will do:
- Collaborate with cross-functional teams for SAP and other systems requirements/change, implementation, and training based on business requirements. Maintain efficiency in road testing for quick / timely vehicle delivery and good profitability.
- Proactive approach and response to day-to-day administrative and sales support requests which include but are not limited to dealerships but also pop-up locations
- Provide analytic report and data management.
- Sales planning and reporting by analyzing the data and developing the required reports and dashboards to share with the stakeholders.
- Sales Operations
- Campaign Systems Setup
- Rectifying Sales Order Errors
- Closing Leads / Enquiries
- DMS trouble shooting.
- CPOV stock upload.
- Discount maintenance
- Responsible for all admin related support
- Assists the Sales team in Sales planning & reporting, Document Management, and Day to Day operations in regards to not only sales department but others also.

Required skills to be successful:
- Market awareness and understanding of the challenges of customers and competitors
- Good coordination and problem solving skills.
- Excellent communication skills, verbal, written and presentational
- Excellent Microsoft office skills (Microsoft Excel)
- Team player with evidence of building cross business support
- Demonstrate ability to take initiative to achieve results on time.
- A confident and positive individual with a ''Yes we can'' attitude

About the Team:

Reporting to Operations Sales Manager, you will be an individual contributor and working in a busy Aftersales environment.

What Equips You For The Role:
- Bachelor's in business administration or Business Management Graduate
- 3-5 years' experience in Operations Management & Reporting practices and procedures.
- Computer oriented
- Experience in data reporting and SAP is a plus.

We're here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish.

About the Company

Established in the 1930's, the Al-Futtaim Group initially operated as a trading enterprise. Rapid development throughout the 1940's and 50's saw it establish itself regionally as an integrated commercial, industrial and services organisation, positioning itself one of the leading business houses in the lower Gulf region. Today, it operates collectively over 40 companies bearing the Al-Futtaim name, dominates many market segments in the UAE, and has expanded its sphere of operation to include Bahrain, Kuwait, Qatar, Oman and Egypt.

The Group comprises a diverse range of strategically positioned operating subsidiaries and associate companies, structured to give the Al-Futtaim Group the flexibility and versatility to keep ahead of local competition while keeping pace with the ever-evolving global business scenario. The Groups continued investment in world-class systems technology is clear evidence of its commitment to maintain leading edge performance and service delivery.

The success of the Al-Futtaim Group can be attributed to a business approach that combines the ability to change with the traditional values of integrity, service and social responsibility that define its core business philosophy. This, linked with the Groups belief in decentralisation, gives the heads of the operating companies a high degree of functional autonomy and authority, providing the Group with essential flexibility, and individual employees a clearly defined work culture and sense of responsibility.